Members First Credit Union W 5th St, Clare

Members First Credit Union Reviews

• D

  Dillon
  1

  Bank literally anywhere else, was scammed out of $100 on a fake product and they tell me I am responsible for knowing if it’s fake or not. That’s kinda the point the fake products, to look real enough to sell as real. They refused to give me money back, I was scammed and this bank refused to protect me and my money, go anywhere else, somewhere that respects your money.

• T

  Tom Bailey
  5

  Only place I do business. That's my and quite a few of people think the same way. Friendly,good service, willing to help you do whatever you need. Help you achieve your financial goals with you in mind and best results.

• R

  RaMill83 #MichiGoonie
  1

  WORST BANKING INSTITUTE EVER!!! flagged my debit card for no reason, couldn't get gas. Then I tried transferring money to another account and that was a no. All the while caressa was laughing at my frustration. Horrible customer service

• N

  Nicholas Russon
  1

  Only good for dragging their feet and screwing people over. My advice is don't even approach them in the first place. You can do a lot better... just about anywhere.

• A

  Aaron Fogel
  1

  Horrible people. Throw stones from there Ivory tower. Pass judgement on anyone. They made my 6 yrs of paying them a nightmare.

• j

  jeromy brewer
  1

  I had a meeting this morning for a mortgage with Dallas at members first in Clare, I am self-employed and contracted through the state of Michigan, I tried to explain to Dallas how I am paid and what the IRS code is that’s on my taxes and I also offered for him to talk to the lady that does my taxes he refused to do any one of those and turned me down without looking at bank statements without looking at my credit score, or even looking at my debt to income ratio which is virtually hardly there, he turned me down without looking at anything and said there was nothing he could do, why is it so hard to find good customer service anymore, nobody wants to work or put fourth the effort anymore, Dallas I hope your boss contacts me on this matter.

  Response from the owner

  We apologize for the negative experience you received and for the delay in responding to this review. The information has been passed along, but if you are still looking to speak with someone or provide any additional feedback, please give us a call at 855.835.6328. Thank you.

• C

  Christina Killey
  1

  Been with them for 5 years, been great on our payments, they turned off our members privilege line of credit and shut down our online banking so now we can’t check our balance easily! Absolutely ridiculous and Will be looking for a new bank that knows how to treat customers. So sad.

  Response from the owner

  We apologize for the negative experience and would love to hear additional feedback on this situation and try to find a solution for you. Please give us a call at 855.835.6328 or email [email protected].

• J

  Josh Walts
  1

  I honestly thought I would have better service. Having a good relationship with my local branch, on time payments and more. Its now apparent that I will need to switch to a different institution in order to protect myself and my given interests. I have had two occasions where I should have been backed by them. However I was cast out to the sharks and left to be eaten. 2 times I was scammed by a business and an overseas purchase with evidential proof and yet they stand in their corner verse mine who has banked with them for quite awhile. If you own a business, I honestly would advise you to bank elsewhere!

  Response from the owner

  We apologize for the negative experience and would love to hear additional feedback on what led to your rating. Please give us a call at 855.835.6328.

• A

  Allie Fausett
  1

  WORSE banking ever!!!! Never had a problem till the last year. Payments always been on time and now I was a day late because they quit putting the payments out of the checking and then turn around and someone start pulling out money after my account was hacked and they allow it $1000 LATER!!

  Response from the owner

  We apologize for the negative experience you have encountered, and we would love to gain additional information and feedback in regards to these issues. Please send us an email at [email protected] or give us a call at 855.835.6328. Thank you.

• A

  Ashley K. Woods
  5

  Our Member Relations Represenative, Kayla, was very personable & helpful. She was quick, efficient, and informative. All staff & establishment deserves 5 stars!

  Response from the owner

  Thank you for the positive review of Members First Credit Union!