Members 1st Federal Credit Union Derry St, Harrisburg

Members 1st Federal Credit Union Reviews

• L

  Louise Waltman
  1

  They had me on hold for 16 minutes because my call was very “important” to them!!! When I finally did get through my issue was still not resolved. Awful lending institution…take your money or borrow from those who have better customer service.

  Response from the owner

  Hi Louise Waltman, we are sorry to hear about your experience and our team would like to take a closer look at your situation. Please email us at [email protected]. Thank you!

• A

  Angela Morrow
  5

  I have been a member over 25 years and never had an issue! I’ve had numerous loans and currently have my mortgage with them. Maybe some of the people posting negative reviews should look at themselves.

  Response from the owner

  Thank you for taking the time to tell us about your experience, Angela Morrow and thank you for being a member!

• A

  Adam Schaum
  1

  TERRIBLE BANK do yourself a favor and take your business elsewhere. Over the past several weeks I have called and spoke with multiple employees and left several messages with employees. All in an attempt to open an account and to get information on a mortgage. However nobody ever calls back or expresses any interest in helping me. So my wife an I will be taking our 800 plus credit scores to an establishment that appreciates their customers.

• T

  Tim Allen
  5

  People here are always very nice to me. I appreciate the positive attitudes and it definitely works in keeping customers happy. These guys work hard.

  Response from the owner

  We appreciate you taking the time to tell us about your positive experience, Tim! Thank you for recommending us, we value your membership.

• G

  Glenda Dauchess
  1

  Tried to put money in account they just closed for a family member and they wouldn't accept it. Guess they don't need the money. Just called customer service. They cant help because its not my account. They must be wealthy.

  Response from the owner

  Hello Glenda Dauchess, we're sorry to hear about your experience and would like the opportunity to discuss it further. Would you mind calling our Customer Service team and providing additional details? Their number is (800) 237-7288. Thank you!

• K

  Kevin Lansberry
  5

  Very nice local bank. Always friendly staff inside waiting to help you. Has three drive thru lanes and an ATM lane.

• T

  Terry Neubaum
  5

  Best credit union I’ve ever dealt with. Would recommend them 100%.

• M

  Melissa Randolph
  5

  Friendly and helpful staff. Definitely recommend this bank and branch

• C

  Chelsea Bonita
  1

  Terrible service worst members 1st ever!