Members 1st Federal Credit Union S 10th St, Lemoyne

Members 1st Federal Credit Union Reviews

• K

  Kyle Mabius
  5

  Best credit union. Period. This branch is great! People are always friendly and helpful.

  Response from the owner

  Thanks for being a member, Kyle Mabius!

• M

  Melissa Bowman
  1

  We had one loan through Members 1st. Paid it off, they called both my husband and my phone back to back after saying we were not interested in whatever she was selling us. She first told me she can't talk to me about it, understandable but then called my phone to try to talk to my husband. When I told her again we were not interested she said "you don't even know why I'm calling" lady! We receive a million scam or solicited calls per day I don't care. Very rude and very unprofessional.

  Response from the owner

  Melissa Bowman, we can understand why this would cause you concern. We appreciate your feedback, as we do value feedback received. We are happy to share your concerns with our internal management team. Thank you!

• A

  Adlih M. Leon
  3

  Staff is awesome but you can always find the branch manager playing on her phone and have people waiting for service.

  Response from the owner

  We are sorry to hear about your experience, Adlih M. Leon. If there is a specific instance, you'd like us to investigate, please contact our Customer Service team at 1 (800) 237-7288.

• R

  Ryan Johnson
  4

  Great staff free water! Only reason I didn't give a 5 they made a delay in my paper work

  Response from the owner

  Hello Ryan Johnson, we're sorry to hear about your experience and would like the opportunity to discuss it further. Please call our customer service line at 1-800-283-2328 so we can help. Thank you!

• S

  Shayne Lafferty
  5

  The staff is always extremely helpful