Members 1st Federal Credit Union E Penn Dr, Enola

Members 1st Federal Credit Union Reviews

• C

  Chris Emil
  5

  Best bank experience I’ve ever had, if you ever need to cash any checks or open a bank this is the place to be. Exceptional service! Thanks for everything.

  Response from the owner

  Thanks for taking the time to tell us about your experience, Chris Emil!

• H

  Hope Ellis
  5

  Best bank I have ever used! Customer service is on point and was the main reason I joined. Employees are very nice and personable, and all the employees do their job with maximum efficiency. I have zero complaints about this Members First!

  Response from the owner

  Thank you for being a member, Hope Ellis!

• S

  SANDRA HEAGY
  5

  Great customer service every time I have been in the bank. This was last year, but one time, there was a line of 4/5 people waiting, and a lady (sorry I don't know her name) came out of her office, and offered to help anyone waiting in line, who was just making a deposit. I thought that was really nice. She could have sat in her office, and ignored the situation. Real Team effort. They make everyone feel important. My only complaint is the mac machine in the rear of the building. It's very difficult to access the machine, without opening your car or truck door, and hanging your body outside the vehicle, no matter how close you pull, and it seems people struggle with the process. Also, it's unsafe anymore, to have a mac machine in an area where someone could be hiding to rob you, especially when you're having difficulty reaching the machine. Please consider putting machine inside double doors, and make customers use a card reader outside the building, to access doors in off hours. Thanks Sandy

• A

  Amisha Boone
  5

  Very friendly and so helpful. Came in due to a scam issue with my Mom in law. The women who helped was great. She helped us write a claim to resolve our issue.

• T

  Tyler Comp
  5

  Plenty of locations options. Very friendly staff.

  Response from the owner

  Thanks for taking the time to tell us about your experience, Tyler Comp!

• N

  Nikki Rhoades
  1

  Terrible customer service. I have given them so many chances but closing my account ASAP!

  Response from the owner

  Hi Nikki Rhoades, we are sorry to hear about your experience. Our team would like to take a closer look at your situation. Please email us at [email protected] with more details. Thank you!

• T

  Tara Davis
  3

  I use camp hill and enola locations. Both drive throughs wait time is long always

• M

  Myers Adventures
  5

  My card got damaged. They replace same day & in 10 minutes..