Medallion Bank E 6600 S, Salt Lake City

Medallion Bank Reviews

• J

  John H.
  5

  Medallion is our go-to lender for both our home improvement and roofing companies. Our Regional Sales Manager, Robin Lane is truly one of the very best in the industry and is always quick to respond or to lend a helping hand.

• J

  Jeff Fehrman
  5

  I've been working with Spring and Aubrey at Medallion for several years. They along with the whole team makes doing business with them a pleasure. They treat us and our customers with the utmost courtesy and respect, I highly recommend them.

• J

  Jacqueline Allen
  2

  Erie construction created a loan through Medallion Bank for the roof. The project was finished the week of Christmas in 2019 and I have yet to receive any loan information to start making payments. The loan accrues daily interest, yet no payments can be made because they are slow to deliver paperwork. They didn't even verify information until mid-January, you can't make payments online, and it didn't sound like they take payments over the phone. The bank is archaic and charges astronomical interest rates. Can't wait to pay it off. 2 stars because their phone lines are open late--the only convenient part about this bank.

• V

  Victoria
  1

  Honestly I'm not sure how anyone could rate this company well. They will promise you help forget they promised it, harass you with calls, and then hit you with every fee they can find. We called prior to our payment being due and their computers were down. Said they would input the information the next day. They finally call nearly a week later to inform us that it was never put in and somehow that its our fault. We have now been on a month of stressful phone calls trying to get their error resolved. Most companies offered some form of help for COVID-19 but this one only seemed to offer the help to get more money out of your pockets and stress you out every day of your life. I will be so happy once we refinance this loan to another company.

  Response from the owner

  Hi Victoria, We certainly apologize for the difficulties you have been having regarding your loan with us. Please feel free to reach out to us at 888.688.6983, select Option 1, and an agent would be happy to assist you. Or, if you prefer to provide us with your last name or phone number, we'd be happy to give you a call to see if we can resolve this matter to your satisfaction. Have a wonderful day!

• S

  Shawn Sell
  5

  Medallion is AWESOME! We've known them forever, and they have never disappointed. Synchrony recently approved a deal for $,7000.00 but we needed $32,500.00 So we sent it to Medallion who approved the customer for the full amount. Their app BANGS!

• T

  Thomas Tucker
  5

  Brett and Cheryl help expedite loan process so camper dealership could get funded for RV that we purchased. We are very happy with the customer service that was provided and would recommend Medallion Bank.

• R

  Robert Haralson (Harris siding & windows)
  5

  I would highly recommend using Medallion Bank. Customer service is amazing, very friendly and helpful people who actually care about their customers!! We have used them for several years and working with them has been very pleasant. Thank you guys so much for your hard work!

• B

  Bill Lee
  5

  I am a finance manager at the Camping World Little Rock store and have worked with Aubree Madsen for years. She always calls back and is extremely attentive to me and my customers' needs. The staff at Medallion Bank makes all the difference in the world! If anyone ever asks me a question about a subprime deal, I always tell them to call Aubree!

• A

  Austin Hicks
  5

  Medallion has provided my colleagues and I a smooth, seamless option to help homeowners tackle their home improvement projects. Plus, Robin is always a phone call away providing the best service imaginable!

• D

  Donna Sawyer
  5

  Have been dealing with Medallion for years and have always received 5 star treatment! Efficient, timely, and always willing to help-with a smile! My rep Aubree Madsen is just the best! She deserves big kudos :)