Mauch Chunk Trust Company North St, Jim Thorpe

Mauch Chunk Trust Company Reviews

• T

  Todd Sullivan
  5

  This month I did my first transaction with MCT, we signed a home equity loan with them! OMG talk about a no pressure community oriented bank. It was a slow day, we got the full tour and met everyone. Marty the Marketing Manager and I have a common love, all things historic NASA, showed me a plaque on his office wall. My wife and I asked a lot of tough questions during the closing; we’ve done these deals with corporate banks. The team did pause a couple of times to make sure that we were completely on the same page with the answers. After we closed the deal. The branch manager, Ann Richards highly recommended some places in town, like coffee shops; giving us detailed areas to visit. It was a mid week wet raw rainy day in late winter, so we explored the downtown area and could afford to talk to business owners that we were in town for the first time and we were starting to do business with this bank. Everybody we talked to either is a customer or was a customer and had extremely good feedback. Definitely taking our business away from the corporate banking system in the future!! It was great meeting the team and they are pet friendly 🙂 The bank calendar is a collection of all their pets. When it comes to doing business with a bank; i’d have to absolutely say that this is among the top tier experiences.

  Response from the owner

  Wow, thanks Todd! We’re so happy to have you as a customer, and appreciate your kind words. See you again soon!

• L

  L Proulx
  5

  Katie and Kelly made our experience opening up a new account very welcoming. I have never been treated so well by any other bank. You bank will capture so much more business by these employees!

  Response from the owner

  We're very pleased to hear of your great experience with us, and thanks for choosing MCT!

• J

  James T
  1

  Terrible service, closed randomly when they feel like it. App doesn't work they lock your account at least once a week for no reason and it takes days to fix. Great if you want 0 access to your money

• L

  Lindsey McArdle
  5

  Kelly was very friendly and did an excellent job of making opening accounts at MCT as easy as can be!

  Response from the owner

  Hi Lindsey, thanks for the great review!

• k

  kevin mc ardle
  5

  As a small business owner I see firsthand how MCTC believes if they help small businesses be successful they will also be successful. Thanks for all you do . Kevin

  Response from the owner

  Hi Kevin, we’re pleased to support the success of our region’s businesses! Thanks for your great review, and thanks for being a valued customer.

• J

  Jayden Downs
  5

  I trust this bank I've never had a bad transaction or visits to the bank in all the time I've been with them

  Response from the owner

  Hi Jayden, we're happy to hear about your satisfaction with MCT! Thanks for taking the time to leave us a review.

• S

  Stevi Platzer
  5

  They've always been extremely helpful and theyg give back to the community.

  Response from the owner

  Thank you for taking the time to let everyone know about your positive experience! Please don't hesitate to call us or visit one of our branches if there's anything additional that we can do for you.

• L

  Lynne Humphries
  5

  A truly neighborly, friendly and reliable bank!

  Response from the owner

  Thank you Lynne! We work hard to provide great service to our customers.

• D

  Daniel James Sullivan
  1

  Thy don't verity info before they give out funds to a imposter