Mark Sychowski - State Farm Insurance Agent N Main St, Elburn

Mark Sychowski - State Farm Insurance Agent Reviews

• T

  Tim T
  5

  I recently switched my insurance for homeowners, auto and umbrella liability from Farmers to State Farm. Tim Olson is my agent, and his service was nothing short of outstanding. Tim made the entire process, from discussing coverage requirements and options, providing quotes, setting up billing, transitioning my policies, and setting up the Drive Safe program virtually painless. Anytime I reached out to Tim with a question, I got answers the same day. And, I saved a considerable amount of money. I would highly recommend Tim and State Farm to anyone.

  Response from the owner

  Hey Tim, welcome to State Farm! I'm so glad to hear you had such a positive experience switching and working with Tim! After the pandemic started, State Farm did a phenomenal job of helping people with dividend credits and lowering our rates for new customers! Please do share this with all your friends and family, as Tim would love to provide quotes for their home and auto insurance needs!

• T

  Trent Muscat
  5

  I've been getting my renters insurance through this agency for the past two years. Tim Olson is a wonderful agent and has made the whole process a breeze, including transferring the coverage to three different addresses over that time period. A+++

  Response from the owner

  Hey Trent! Glad to hear Tim has been so helpful with your relocations and insurance needs! Thank you for also taking the time out of your day to send us an A+++ review!

• L

  Loren esposito
  1

  State farm is the worst insurance company..been with them for over 20 years.. never had a claim.. we had an ice storm which cause our power to go out multiple times. I have ended up burnout my furnace and ac unit..they denied the claim...never will I use them again. They never looked at the unit and the claims person spoke to the receptionist at the heating and ac company...not even speaking with a tech...agent didn't do much either...

  Response from the owner

  Hi Loren, I feel horrible that your claim did not get approved by our claims department. I want you and Pasquale to personally know that I did do everything in my agency's "power" to help assist claims with all the required information and documentation submitted by your contractor. With these types of claims, State Farm will typically not send out an adjuster to look at a burned out furnace. Instead, we will rely on an HVAC expert or contractor you've hired, to provide us all the pertinent information to determine if coverage will extend. Due to your contractor's detailed notes about how and why the 43 year old furnace went out, claims unfortunately felt it was not correlated with the storm and more normal wear. Again, I'm sorry about that, and wish this could have been paid by us, as I know these items are very costly to replace. If you need anything else from me, please don't hesitate to contact me via email, text, or by calling me at the office.

• M

  Mary Dosch
  5

  I commend Tim Olson for his courteous and patient attitude, even when I, more than once, asked to temporarily remove my auto coverage due to not driving my auto due to the pandemic. He's always pleasant and helpful and easy to deal with.

  Response from the owner

  Hi Mary! Thank you so much for leaving us a 5 star review. We always strive to provide remarkable experience for our customers. Please don't hesitate to let us know when you need help with your insurance needs!

• J

  Janelle Russo
  5

  I was in a really bad accident in May and this team took the best care of me. They took all stress off my back, were responsive, fast acting and kind.Tim Olson was the one operating most of it. If something didn’t come back right away, he was on it. I will be a State Farm costumer forever.

  Response from the owner

  Love to hear it Janelle! Tim and I, appreciate the great office review. State Farm prides itself on its extensive claim network and claims team, thus I so glad to hear you had such a positive experience! Please share with your friends and family to reach out to Tim, as he would love to help them with their insurance needs as well!

• T

  Taylor Hallatt
  5

  I was previously with progressive for auto insurance and just switched over to state farm. I worked with Nic Byler and requested a quote and was very impressed and pleased with how low the price was and the customer service that he and Mark Sychowski provided. They are very professional and have been very good in finding ways to lower my insurance payments. I have no doubt that this group of people genuinely care about their clients and do not use them to gain more money. I would highly recommend contacting him and request a quote!

  Response from the owner

  Love the review Taylor! So glad Nic was able to help you and your family! Our rates have been reduced over the past couple of years, and its been great to pass those savings along to our clients. We look forward to working for you, for many years to come. Thanks again, and we appreciate your trust and business!

• B

  Bob P
  5

  I recently transferred back to Statefarm. Mark and his team, particularly Cesar, are awesome to work with - very responsive and easy to work with (compared to my old Statefarm agent). I would highly recommend them and they made the transition process a breeze.

  Response from the owner

  We are so happy to win back your insurance business! Look forward to working for you!

• T

  Tim Tracz
  5

  I worked with Dillon Caplinger on my home, auto, and camper. He made the process very simple and gave me an apples to apples comparison. I am planning on recommending him to all of my family members for at least an opportunity to give them a quote.

  Response from the owner

  Thanks Tim! I totally agree...Dillon does an amazing job explaining your insurance in terms people can truly understand. Price is important, but getting the added value of what Dillon and State Farm can bring to the table, makes the comparison more like apples to oranges! Welcome to our family!

• R

  Rahim Tejani
  5

  I had my renter’s insurance done at this branch. Tim Olson was professional and provided great service. 5/5 stars.

  Response from the owner

  Thank You Rahim for trusting us with your renters insurance! We value customers like you! Please let us know if you need help with any of your other insurance needs! Tim is ready and eager to help!

• J

  Jeremy Wodka
  5

  I worked with Tim Olson on getting renter’s insurance for my new apartment. He made it very quick and easy to finish the process and understand the coverage I was getting.

  Response from the owner

  Thank you Jeremy for sharing your experience with Tim, and the importance of having renters insurance to protect your belongings and provide you liability coverage.