Marion County Bank E Robinson St, Knoxville

Marion County Bank Reviews

• S

  SkyChild Productions
  1

  I have two loans and two checking accounts with this bank. I’ve been a good customer and I Had my account overdrawn by $14 yesterday afternoon, after i checked my account and it showed positive online when I looked. This morning I checked my account and saw that it was -$38 and thought,that can’t be right so I looked a little deeper and found that a small fee was charged to my account and it overdrew my account by $14 and I saw a $25 overdraft fee. At this point I’m within 12 hours of my account telling me that it was positive and I’ve brought it from negative $38 to positive $12 by depositing $50 online. I then call the main bank in Knoxville and spoke with Debbie. I explained that predicament and she essentially told me that it’s my fault that my account went negative because I wasn’t paying enough attention to it and she can’t refund the $25 dollars because any overdraft has to be taken care of by the end of the business day. So I call the bank again and ask to speak with a boss and was transferred to Deb. She answered, though I didn’t think she realized it because she didn’t say anything to me but I heard her chatting with another employee and she said at one point “I can’t answer that” so I hung up. I switched to this bank to avoid being robbed by big corporate banks and today I only have $10 for gas instead of $35 because my bank is about money and not their customers.

• C

  Carol Tompkins
  5

  The men and women at Iowa State Savings Bank are the most customer service oriented group that I've ever done business with. They are just plain friendly. I especially want to thank Brittany over at the drive-thru bank for going above and beyond to find me after I left my drivers license there. You would have to search far and wide to find better service than they offer.

• J

  Jason DeBower
  5

  Just started banking here and got assisted by a very helpful teller named Amber. Would definitely recommend banking here!

• K

  Kendra Barkey
  5

  I have banked with ISSB my whole life.

• i

  imapc95
  5

  Great rates and options. I will use this bank forever!