Community 1st Credit Union Main St, Pella

Community 1st Credit Union Reviews

• F

  Franni Vee
  5

  This is a great place to bank! I was very unhappy with Marion County State Bank so I checked out 1st Community. I was warmly welcomed when I opened the account. A year later they worked with me and my broken credit when I needed to buy a used car. I was able to walk into the dealership with the advantage of having a price point and financing already in place. Best thing I've ever done for the financial part of my life.

• m

  maggie mortimer
  1

  The least pleasurable banking experience I’ve ever had, and one of the biggest sources of stress in my life. I should NOT have to pay a three dollar fee every time I want to access MY MONEY. Wish my parents would have chosen a different bank for me when I was younger. This one isn’t worth my or anyone else’s time.

  Response from the owner

  Hi Maggie - Thank you for your feedback. We are sorry to hear that your experience at our Pella location was not a good one. If you could please contact us to discuss this further, we will work with you to find a resolution as quick as possible. Please call us at 866.360.5370 or email us at [email protected]. Thank you - Jessica

• D

  David Sutherland (MiiDB)
  5

  The 2 staff members I had contact with were delightful! They took care of me in a very professional manner & was done with everything very quickly, 3x faster than I expected! I highly recommend Community 1st Credit Union in Pella, IA! Job well done!

  Response from the owner

  Hi David - Thank you for the wonderful review! We are so glad to hear that your experience at our Pella branch was a great one. Thank you for your membership! - Jessica

• B

  Bre DM
  5

  While I am no longer a member, due to distance, I want to thank the staff at C1st for always being a pleasure to work with! Member service is clearly a priority here and they always made everything so easy for me as a member. Great business!

  Response from the owner

  Hi Bre - Thank you for the wonderful feedback and for taking the time to leave us this great review! We are so glad to hear that the experience you had at our Pella location was a great one! Thank you! -Amanda

• C

  Christina Maples
  5

  Very friendly and very knowledgeable when I have a question. Great bank. Great people.

  Response from the owner

  Hi Christina - Thank you for taking the time to leave us this 5-star review! We value your feedback. We are so happy to hear your experience at our Pella location has been a great one! Thank you for choosing C1st for your financial needs! - Jessica

• T

  Tasha Turner
  5

  Love the Dollar Dog Savings accts for kids. Friendly and helpful staff.

  Response from the owner

  Hi Tasha - Thank you for your feedback and for taking the time to review us! We pride ourselves on great customer service, and are happy to hear you had a positive experience at our Pella location. - Jessica

• P

  Phil Hemming
  5

  They always provide great service in a timely manner.

  Response from the owner

  Hi Phil - Thanks for the great review! - Jessica

• D

  David L Stratton
  5

  Excellent service and very friendly tellers

  Response from the owner

  Hi David - Thanks for the 5-star review! - Jessica