Mariner Finance Almaden Expy, San Jose

Mariner Finance Reviews

• E

  Ep Faka'osi
  5

  Anayeli was amazing with taking care of my application . Awesome customer service👍🏽👍🏽

  Response from the owner

  Ep Faka'osi, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• P

  Perry Jackson
  5

  The experience at Mariner Finance in San Jose,Ca was a great experience. The Loan Agent Anayeli Gutierrez was great, very helpful at getting me the best loan possible and was very nice and professional. Thank you Mariner Finance.

  Response from the owner

  Perry Jackson, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• B

  Brian Salisbury
  1

  I received the loan offer and deposited the check, I called the local number in San Jose and got an answering machine, I left several messages in a one month span and never received one phone call back. Terrible way to run a business.

  Response from the owner

  Brian Salisbury, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

• R

  R H
  5

  It was easy process and I didn't have to leave my home. Flor the customer service rep explained everything to me and was patience when I had to find documents,etc.

  Response from the owner

  Rosalind, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• J

  Jason Salazar
  2

  The loan officer was unprofessional she didn’t want to listen of what I had to say… she mentioned I had all the information and she called me when I was taking care of family matter where I told her that and I told her to call me in the morning .. she still tried to push what she need to do … if I had the loan application till 8-19-21 … we had plenty of time to close the deal … so in the future listen to the customer

  Response from the owner

  Jason, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

• S

  Susan Maddux
  5

  I received excellent service. The employees were friendly and answered all my questions and concerns.

  Response from the owner

  Susan, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• T

  Thomas Hall
  5

  Great people and very nice needs to work on answering phones but very nice once you talk to someone

  Response from the owner

  Thomas, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.