Mariner Finance Cherry Rd, Rock Hill

Mariner Finance Reviews

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  Patricia Hopkins
  5

  Mariner is highly recommended by me! I deal personally with the Clover SC office and they are great. Everyone is so very nice and they are never judgmental of your situation at all. They help you in every way possible and these things mean a lot to me personally. I really wish that I had found them a long time ago because that would have saved me from a lot of stressful times.

  Response from the owner

  Patricia Hopkins, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Erin Rogers
  1

  If I could give NEGATIVE Stars I would...this company and their customer service is HORRIBLE. Very sneaky...I thought I had paid off my loan, then to find on my credit report that Mariner Finance was still charging me interest...they did not close out my loan after my Payoff payment. I tried customer service on multiple occasions to get this settled and they wouldn't accept they had made a mistake. I will continue to dispute. HORRIBLE, HORRIBLE COMPANY, DO NOT get a loan here. **I've tried your customer service number below and tried the Rock Hill office many times with ZERO RESPONSE, I can't get anyone to answer the phone. I am READY to be DONE with Mariner Finance and get you OFF of my credit.**

  Response from the owner

  Erin, we apologize that you had an unfavorable experience. To discuss concerns regarding your account, please call our Customer Relations Department directly at 844-338-2080.

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  Dorothy Wring
  5

  My experience with Mariner was excellent. The representative was courteous, and very professional

  Response from the owner

  Dorothy Wring, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  John Hamm
  5

  The friendliness, professionalism, and the smiles made me feel comfortable and helped relieve the anxiety I was having about having to borrow money. Great people!!!

  Response from the owner

  John Hamm, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Maureen Gore
  5

  The representative was friendly and she worked hard to help secure my loan and meet my needs. It was customer service at its best!😀

  Response from the owner

  Maureen, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Punpow
  1

  The people here are great, but the company is terrible. I never knew a place could make it so hard to give them money. They do not allow you to buy down your loan. And charge a fee for early pay off. Go to one main or a credit union

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  Susie Perez
  5

  Added to my loan and was able to do everything through email! Very friendly staff!

  Response from the owner

  Susie, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.

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  Amy Stanley
  1

  Can’t even get a payoff! Will not fax it or email ! Had my bank call to get it, they said I had to authorize it, I called got it sent to the bank but didn’t get to close before my payment was due so I made a payment and now they won’t give me the payoff again!!! Horrible! Will never do business again!

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  william johnson
  5

  The service was great,Thanks for careing

  Response from the owner

  William, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.