Mariner Finance Essington Rd, Joliet

Mariner Finance Reviews

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  Chrissy Olkiewicz
  5

  Carol was so great to work with. She was quick, efficient, informative, professional, and friendly. Would highly recommend her and Mariner Finance for your needs.

  Response from the owner

  Chrissy Olkiewicz, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Leann Lawnzak
  1

  Mariners Finance we’ll have nothing nice to say about them. Would not recommend them. They lie and are very inconsiderate.

  Response from the owner

  Leann Lawnzak, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

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  Regina H.
  5

  The ladies there are very personable and helpful! They do everything within their means to ensure you are serviced and satisfied. Thank You!

  Response from the owner

  Regina, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.

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  Jennifer Molina
  5

  Dena was very professional and treated us with utmost respect!!!! Highly recommend going here!!!

  Response from the owner

  Jennifer Molina, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Rensi Shirley
  5

  This was my second loan I have taken out with Mariner Finance. Their employees are so wonderful and nice giving superior service. Each person I spoke with on the phone was very knowledgeable about their loans available. They are very concerned about my safety and Covid and were able to do everything over the phone. Kudos to the Joliet Illinois office!

  Response from the owner

  Rensi, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  kevin matthews
  5

  Mariner Finace was very quick, friendly, and reliable.

  Response from the owner

  kevin matthews, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Carrie Ann Labuda
  2

  8 phone calls later. Does not return calls as promised. Took OVER 24 hrs to get a somewhat of a response. Had to call the Essington road office 8 times in a 24hr period. Tina promised 2 times in 1 hour period to return our call, never happened. Had we considered to take this loan it would have taken a total of 5 days to complete. Unacceptable. Do not advertise that you are a quick loan place. This is absolutely a scam to get you in. Avoid like the plaque if you're in a hurry.

  Response from the owner

  Carrie Ann, we appreciate you bringing this matter to our attention and are disappointed to hear that your experience was not consistent with the high level of service our customers have come to expect. We would like to hear more about your experience and look forward to hearing from you. Please contact our Customer Relations Department at 844-338-2080 to discuss in more detail.

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  James Peterson
  1

  How very Unpatriotic Mariner. I needed this to help my Army boyfriend who just came home then went to Germany for a funeral, and got into an accident on way back. He isn't being allowed to leave until I get the money that Mariner rejected.

  Response from the owner

  James, we apologize that our branch did not meet your expectations. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

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  Shirley Mines
  5

  The process was fast and customer service was excellent. Everyone was so professional. This is my second loan with Mariner and I have no complaints but praise for everyone in the branch usef.

  Response from the owner

  Shirley, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Paul Fregeau
  5

  the ladies at the Joliet IL store are the best they got me approved in one day. everything went real smooth not being very computer savvy I went and did the electronic contract, was in and out quickly. when I need more funds I would go to Mariner. I would also refer someone needing cash to Mariner. GREAT JOB Joliet IL store

  Response from the owner

  Paul, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.