Mariner Finance W Wheatland Rd, Dallas

Mariner Finance Reviews

• D

  Domonica Lacy
  5

  The customer service is great. I have gotten approved twice with grate monthly rates. The benefits they offer with the loan is great

  Response from the owner

  Domonica Lacy, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• A

  Adelynn Kendall
  5

  Everyone at Mariner is courteous and friendly. Jessica was extremely helpful. They are always happy and polite when I call or go in. So easy to work with.

  Response from the owner

  Adelynn, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.

• D

  Dwayne Carden
  5

  Teresa was great and really helped me, did more than I could have expected.

  Response from the owner

  Dwayne Carden, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• V

  Veda Adams
  5

  The staff was friendly and nice. The loan process was quick and easy.

  Response from the owner

  Veda Adams, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• b

  biscuit gravy
  5

  Melissa has been my contact since I got my first loan. Staff are always polite and ready to assist. Mariner is worth checking out because they treat you respectfully when getting a loan or if you have to make payment arrangements. I 100% recommend Mariner Finance for personal and other types of loans.

  Response from the owner

  We love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• n

  natassia glover
  3

  Quoted me to wrong amount and when I got there some things were changed on my account due to that

  Response from the owner

  natassia glover, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

• K

  Karen
  5

  The person I talked to was very helpful and respectful. She walked me through every step and explained everything to me. I would definitely recommend Mariner to my friends

  Response from the owner

  Karen Hartis, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.

• T

  Toni Rose
  5

  Definitely available when I need them. I have appreciated the phone calls just checking on me and offering assistance during these hard times. They see me as more than a credit score! They've actually surprised me with their customer care and because of this, I keep choosing them. Even better, they keep choosing me. Well done!

  Response from the owner

  Thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• J

  Jane Mize
  5

  Sedela is an excellent example of terrific customer service. I always felt like I was important to her and was very impressed with the attention paid to my situation.

  Response from the owner

  Jane, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• J

  Joy-Bliss
  1

  My initial application process was actually pretty easy and representative who helped me was very kind. That was until I was funneled to the local office to have my loan finalized. The guy on the phone I could hardly understand a word he was saying. This loan was for a very serious medical situation. 2 minutes into the phone call he told me o"you're not approved" and hung the phone up on me... Seriously

  Response from the owner

  We apologize that our branch did not meet your expectations. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.