Mariner Finance West Ave, Crossville

Mariner Finance Reviews

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  Lola Lawlis
  1

  When I paid my loan off last month it was 12 to 14 months left on my loan but instead of them taking off unused interest rates they had me pay the entire thing. I ask for pay off papers to be sent to me and the only thing I received was a receipt. I was with them several years not one day late ever and this is how I am treated! Someone owes me money and payoff papers! Not the right way to treat people that trusted you so many years.

  Response from the owner

  Lola Lawlis, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

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  Angela Benton
  5

  Jennifer is great, she is very good with her customers, would not go to anyone else. Will stay with this branch

  Response from the owner

  Angela Benton, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Tammy Smith
  5

  Very professional, very fast was ready for me as soon as I got there. Friendly people. Always very helpful even during trying times. Thanks Jennifer!! Highly recommend!!

  Response from the owner

  Tammy, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Laura Justice
  5

  The only company I will use!!! They are always so helpful and considerate!!! The loan process is quick and streamlined!!! Jennifer Walker is amazing!!!

  Response from the owner

  Laura Justice, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Brian Stedam
  5

  Our experience with Mariner Finance was great. The loan officer Jennifer Walker explained everything perfectly and was very friendly.

  Response from the owner

  Brian, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Susan Stark
  5

  The staff have been consistently friendly, courteous, and helpful, especially during trying times. We couldn't ask for anything better -- appreciate them very much, and recommend them highy.

  Response from the owner

  Susan, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Lisa Thompson
  5

  Jennifer at the Crossville, TN branch was a pleasure to work with.

  Response from the owner

  Lisa, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Tim Nunya
  5

  gave me what I ask for, explained everything I needed to know. Will visit again

  Response from the owner

  Tim, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  George Ramey
  4

  Super service and super people to deal with!

  Response from the owner

  George, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.

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  angela wallace
  5

  there a good place to get the money in a short time and they will work with you in any way to help you