Mariner Finance E Coliseum Blvd, Fort Wayne

Mariner Finance Reviews

• J

  Jessica Taylor
  5

  If I could give more stars, I would. The hospitality, the staff at the Bluffton Rd location, couldn't have been more welcoming. They were able to grant me a loan with an amount no other lenders were able to provide. They listened to my circumstance(s) and was more than understanding. I've called several other places, and they couldn't do half of what Mariner did. Kate (Jason?), thank you for all you've done. You saved me a great deal of stress. I highly recommend!

  Response from the owner

  Jessica Taylor, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• S

  S A
  1

  Mariner Finance (this location) sent my family an unsolicited check for about $3500. The thing is, this check represents a loan and cashing the check means I agree to the loan terms. Let's take a look at the loan terms: - Amount Financed: $3,500 - Finance Charge: $2,200 - APR: 34% This is nearing predatory lending practices. Imagine what they're doing to people that don't understand these terms or people who think it's "free money" or maybe even someone who doesn't understand English very well. Shame on you.

  Response from the owner

  S A, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

• J

  Jeffery Adkins
  3

  If you had filed bankruptcy against them (formerly Personal Finance) you can never get a loan with them even if your credit has changed in 10 years! Glad all companies are not like this but they are very courteous and nice people and will help you if they can!

  Response from the owner

  Jeffery Adkins, thank you for the feedback. We appreciate the time you took to share your experience with us and we look forward to working with you in the future.

• S

  Stephen Shankle
  5

  Quality service as expected and breanna nelson was absolutely amazing and helpful in every way almost as if we have known each other like neighbors I will definitely have Mariner Finance as my go to and again thank you!

  Response from the owner

  Stephen Shankle, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• i

  inlikef1
  5

  Easy process, easy to understand terms and competitive rates. Breanna and Kaylea and team are exceptional and provide stellar service!

  Response from the owner

  inlikef1, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• C

  Chris Bunn
  5

  I am very impressed with my experience. They made the process easy.

  Response from the owner

  Chris Bunn, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• P

  Patty
  5

  Kaylea was wonderful and I loved the way she explained everything to me . Will be recommending her to my friends

  Response from the owner

  Patty, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• T

  Travis Ort
  5

  Applied for financial services online and had problems providing all documentation. I called the Fort Wayne branch and received a next day appointment. The staff there was very helpful and courteous. I was in and out the door in a very timely manner with check in hand. I would recommend Mariner Financial to anyone.

  Response from the owner

  Travis, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• B

  Becky Armstead
  5

  Everyone I have ever spoke with at Mariner has been professional, kind, and compassionate. In today's time compassionate and kindness lack in many businesses but Mariner staff goes above and beyond. Ashley C has been ABSOLUTELY WONDERFUL...A TRUE GOD SENT!

  Response from the owner

  Becky, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• D

  Dennis Fleming
  5

  All the Mariner employees are very cordial in person and on the phone. They get things done quickly for me. They have come to my rescue without unreasonable interest rates. Very liberal payment plans that really help with my budget. Great job, Mariner!!

  Response from the owner

  Dennis, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.