Mariner Finance Wolf Rd, Colonie

Mariner Finance Reviews

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  Colleen Mitchell
  5

  Everyone was pleasant to work with. They went out of their way to help me secure a loan. I would recommend the Wolf Road office to all my friends and family.

  Response from the owner

  Colleen Mitchell, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Phillip Keels
  5

  Xavier was very knowledgeable and helpful with my loan approval - I rate my experience with mariners five stars- thank you

  Response from the owner

  Phillip Keels, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  richard simonian
  5

  Representatives were very knowledgeable and professional. Went over all the terms and conditions and answered all of my questions. Very good experience so far. Thank you.

  Response from the owner

  richard simonian, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Christian Gonzalez
  5

  Kristen was amazing! Very informative and helpful in receiving the best option for me.

  Response from the owner

  Christian Gonzalez, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  laura pfeiffer
  5

  I have utilized Mariner Finance on several occasions and find them to always be professional and thorough. It would be an even better experience if there was an actual App for customers to use for account management and bill paying. Also in this age of digital everything, it would be great if instead of receiving a paper check when you come into the office the proceeds could be electronically deposited into your bank account. Definitely will continue to use Mariner Finance for some of my financial needs.

  Response from the owner

  Laura, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. Please see our new app on the App Store https://apps.apple.com/us/app/mariner-finance/id1512998297 and Google Play https://play.google.com/store/apps/details?id=com.mariner.finance&hl=en_US&gl=US.

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  Sandy Klemash
  5

  Dustin was so helpful and got me more than I thought I could get which really helped me to pursue my goal of debt free from credit cards. Mariner has been very helpful. Hopefully I can get more later as I get my debt lower. Thank you Mariner

  Response from the owner

  Sandy, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Thomas E Rollin
  5

  Xiaver was great. He handled everything for me promptly and efficiently. Thank you!

  Response from the owner

  Thomas E Rollin, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  ken lafountain
  5

  Very satisfied great people to deal with no problems at all the process went very smoothly

  Response from the owner

  ken lafountain, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Bob Roberts
  2

  This was my third or fourth loan with Mariner including a current loan less than 12 month old. Never have had a late payment. The ad misled me to believe that I would be able to apply and process the loan with a direct deposit without going to one of their offices. Something some would consider essential during the Covid pandemic. Instead I had to go to office with the same exact information that I had already provided and was shut inside a poorly ventilated room while I waited for a paper check. They even called and left a voicemail with my landlord. While I appreciate what Mariner does for people, the business model during these trying times needs adjustments especially for current customers. The staff I worked with was great.

  Response from the owner

  Bob, we would like to hear more about your concerns, please contact our Customer Relations Department at 844-338-2080 to discuss in more detail.

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  Nicole Manzer
  5

  Very friendly customer service, knowledgeable. When I walked in everyone greeted me. over all excellent experience.

  Response from the owner

  Nicole Manzer, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.