Maps Credit Union - West Salem Branch Glen Creek Rd, Salem

Maps Credit Union - West Salem Branch Reviews

• g

  gringita
  5

  I see the bad reviews but i don’t think they are so bad. As long as they keep my money safe then I have the most respect for them

  Response from the owner

  Hey there! Thank you for the amazing review. We are dedicated to keeping your money safe and ensuring that you have the best experience possible. Thank you for being a part of Maps!

• C

  Cat Brown
  1

  Absolutely terrible. Me and my boyfriend had a joint account, and I went in going to get a money order for our rent. My personal account had a negative balance, completely separate from our joint account. My boyfriends name isn’t even on it. They refused to give us our money until my negative was paid. Are you kidding me? So because I have a negative in my personal account, my boyfriend can’t access his money? The front desk said I would have to “set up a payment plan for my negative balance”, and when I called the number they gave me to get it fixed they said they had no idea what I was talking about and we need to use our joint account to pay off my personal account. They locked the joint account, restricting our funds until the negative was paid, for an account that wasn’t even in his name. We immediately paid the balance and closed both of our accounts. Never bank with them. Mean people. Horrible experience.

• C

  Crystal “Sugar” Crawford
  5

  Love my neighborhood MapsCU! I love how every time I go in here they know my kids and give them stickers and lollipops! Definitely gives you that warm community feeling!

• S

  Stacy Cake Music
  1

  Stress-inducing and poor customer service, even after calling ahead to be prepared for my appointment.

• C

  Clyde Parker
  5

  Always a friendly greeting, always a smile, always willing to go that extra step to make things easier for their members.

  Response from the owner

  Hey Clyde, we are happy to hear you had a positive experience at our West Salem Branch! Thank you for your kind words. We appreciate you being a part of our Credit Union.

• J

  Jimmy Wibbles
  5

  Great bank people are very polite and helpful. Never had a problem

• N

  Nick Potts
  5

  best bank in town! very helpful and polite. I recommend them to everyone!

• b

  beau lindsay
  1

  For a non profit bank all they care about is making money any way they can and to screw over hard working people.

• b

  brandon palmer
  5

  By far the best bank I have ever delt with

• C

  Christopher Chavez
  5

  Thank you Ryan for being helpful, my wife and I appreciate it!