MA Bank N Missouri St, Macon

MA Bank Reviews

• G

  Garrison Geho
  3

  Don't get me wrong, it's a fantastic bank. They always have time to help, always have time to assist, and despite the annoyance of having to call every time to raise daily limits, that's actually a fairly decent stipulation. It simply forces you (and any would be thief) to call first before a significantly large purchase can go through. The app is fantastic, intuitive, and has saved me hardship a lot (due to fraudulent charges being prevented). My only reason why I give three stars is because the hours. Closing at 4:30 on a Friday has always been an inconvenience. I would get off at 5 and be unable to visit the bank for x, y, z reasons. Also, the inability to get a hold of anyone to raise your limit on the weekends is a bit of an annoyance. I hope they set up a 24 hour call center or add an ability to up the daily limit within the app; I'd be more than happy to change my rating to a 5 then.

  Response from the owner

  Hi Garrison, thank you for your kind words regarding out app! We are open until 5:30 on Fridays at both our Macon and Monroe City locations. We also have customer service hours from 8:00 am - 12:00 pm on Saturdays! If you need your debit card limit raised on a more permanent basis, we can do that too, just give us a call. Have a great day!

• D

  Damon Porter
  5

  I am very happy with my experience with this bank. I have a business account set up here, and anytime that I need anything, (reports, history, etc.) they easily get me the information; no matter how complex. Other banks that I have used in the past try and charge fees for this service, and often times provide me with the wrong information, or tell me that can't even get the information at all. For example, if you call in and ask a question like: "How much total interest did I pay in 2016 on that one loan that I paid off sometime around early spring or so of 2018... Uh, I don't know the loan number but it it was for around $23,000ish dollars I think.. I can't really remember when I first got the loan, but I think it was in 2014 possibly... Oh, and what was the current balance as of Dec 31 2016? (Sadly, I've done this before.) By virtue of my personal experience, I would be willing to bet they will get you this exact information within seconds. No other bank that I've worked with has been able to, or at least has been willing to answer questions like this correctly... Or it literally takes them days or even weeks to get me the information (while the entire time they are charging me fees, contacting other branches that can access more information and making me feel like I am being a complete burden to them). Macon Atlanta State Bank operates with a very streamlined and efficient system, and has excellent employees that know how to use it effectively. Even as another bonus, I've found their website and app to be more user friendly and effective than many of the other banks. Especially other local banks. In my opinion, MASB's app and website in terms of effectiveness is as good as many of the massive banks that I've worked with, and even far better than some of them.

• A

  Anami llc
  1

  Not good bank if your going for loan do not trust or believe what there saying they will west your time at the end even everything is ok they will say they can’t do it without any reason so before you apply for loan make sure take everything in writing because they will lie so I will never even prefer this bank we r business owner not a bagger but that’s how this bank will treat you

• C

  Cassiopia Allen
  5

  Gary in loans is awesome. I love this bank. Very convenient and I love being able to use an app for easier access to my accounts.

• l

  linda hacker
  5

  Great people and great service. Shane is very professional and pleasant individual to work with. Love this hometown bank.

  Response from the owner

  Thank you Linda! We appreciate you banking with us...and we love being your hometown bank!