M&T Bank Summit Ave, Jersey City

M&T Bank Reviews

• N

  NORYS REYNA
  1

  This review is for the M&T bank branch that is located at 587 summit ave Jersey city NJ 07306. The appearance of the building inside is horrible, the staff especially the bank manager is unprofessional, it is clear that the branch manager has no knowledge of Mortgage, or mortgage insurance. Before visiting the M&T bank branch which is located at 587 summit ave Jersey city NJ 07306., think about it, because the manager at this branch of the M&T bank only wastes the customer's time and does not solve the problem. She is a rude and troublesome person, without any kind of education. she does not know how to treat the customer with courtesy and kindness. The manager at this branch of the M&T bank only wastes the customer's time and does not solve the problem. She is a rude and troublesome person, without any kind of education. I did not receive any services, because the bank manager was in contradictions and confusion without knowing what she was doing. She is the most rude person, unprofessional, negligent without knowledge in the profession that she is performing.

  Response from the owner

  Hello Norys, I'm very concerned with your experience regarding the Summit Avenue Branch, and would like to speak with you and get more information. Please email [email protected], include your name as it appears on your account, and your phone number, so we can reach out. Thank you. -Candi B.

• A

  Adelino Pujals
  5

  40 years a loyal customer and counting on. Thank you M&T

  Response from the owner

  Thank you for the great feedback! We’ll pass it along. -Candi B.

• E

  Emon
  2

  I wish I could give this place a negative star. The representative at the branch told my dad to call the number on that back of his card to resolve a hold on his credit card. The representative on the phone told him that the issue could’ve been resolved at the branch. This is very inconvenient, I am disappointed. Update: After five weeks my dad is finally able to use his credit card. M&T bank needs to do a better job in terms of rectifying the issues of their customers. A simple credit card issue should’ve been resolved in less than two or three days.

• D

  Darsh Patel
  1

  Worst wait time for anything you name regarding bank work, below poor service due to short staff The worst Service after M&T Bank took over from Hudson county savings bank. I wish there was 0 star to rate. NOT ENOUGH EMPLOYEES at 07306 JC location, I would not recommend banking with M&T BANK 07306.

• L

  LadyGrace Cervantes
  1

  I would NEVER recommend this bank. They NEVER notified me that my account became dormant. The only way I noticed was because my online banking account was locked. I had to go to the branch to have my account reactivated.

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  Nimesh Prajapat
  1

  I wish I can give less than 1 star. Not get help at all even i have my account in bank. Definitely not recommend for banking.

• J

  Jacky A
  1

  I wish I can give zero stars. This is the shittiest bank known to man. The smaller branch across the street is even worse. Terrible staff, horrible service, charges for every single thing. Don't bother wasting your time.

• R

  Ruben Torres
  5

  Staff is always friendly and courteous. Been coming to this bank for years.

• R

  R House
  1

  This bank deserves zero stars. I always feel that I'm not welcome when i come there.

• b

  bob James
  1

  They need to fix there timings there website and Google say they close at 3pm but in reality they close at 5. PLEASE UPDATE TIMINGS!!