Lucy's Coin and Jewelry Pawn San Pablo Dam Rd, El Sobrante

Lucy's Coin and Jewelry Pawn Reviews

• N

  Nicole Wilson
  5

  Lucy’s coin and jewelry pawn are excellent. They work with you and give you the best value for your items or even purchasing an item. They are always cordial with great customer service.

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  Nelson Decuire
  4

  The guy who runs this ahop is a great guy and his team is very very good and personable they always do their best to accommodate you also i been doing business with them for over 4 and half years ! My Thanks to Lucy Coin and Jewelry ........NELSON J.

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  Shanda Thompson-Williams
  5

  Awesome customer service, cashier was polite and helpful and they are so friendly. Been there many times and the service never changes. Thank you yes you get five stars from me.

  Response from the owner

  Thank you Shanda! We appreciate your business!

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  Eugenia Martinez
  5

  Very good experience i have never had a problem with them very nice staff and customers service i have been renewing my jewelry for years and paw my jewelry very good barowing money 💰 thanks they even know may name already I yaz walk in and they already know me you guys very good people and good job <3 this is silvia

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  Luapi Osimalo
  5

  This is not my first time coming here. Customer service is amazing! Sabrina and DAVE was very friendly and helpful as well as they gave me the loan I needed during this financial hardship I appreciate doing business here. Thanks again!!

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  Joanna Gobea
  5

  Martha was amazing. So patient and not pushy to sell, but she can sell you the entire shop. I went in nosy and walked away with great jewelry. If you're in the area, I suggest you stop by.

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  Cortney Peralta
  2

  Two stars only becuz the lady that tried helping me was friendly. I brought in a special edition PS4 pro, 12 new games and accessories, a Nintendo switch and 2 $60 games for pawn. Well over $1000 is what I paid for everything. Just needed a short term loan and they offered me $150. That's insane lowballing. I couldn't believe it. The guy that priced it was so arrogant, I left there very discouraged. Took the same stuff to a different pawn shop and was offered $300. This was my first experience at a pawn shop as I'm new to the area but this place will definitely not be getting my business or my recommendation.

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  Kris Viana
  5

  Best coin & jewelry spot in Richmond hands down. Very knowledgeable, friendly and understanding Good ppl make great business

  Response from the owner

  Cheers , Happy New Year

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  Matthew Kuzdzal
  5

  Always nice and quick service. Prices fair too!! Oh and the boss man is the Best in the biz! Very knowledgeable and honest! And a snappy dresser!

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  Tim brown
  5

  What makes customer service great, especially when you come in to a coin and jewelry pawn store is not, so much what your bringing in the store, but that you, yourself are walking in to the store for the first time and you are made to feel like you are the most invaluable merchandise in that store! Lucy's Coin and Jewerly made me feel like that, not only once or twice, but the countless times I've been in the store and its been on a consistant basis that I 've continued to feel that I'm valued more than anything I could possible bring in that store. That my friend is more than customer service, Its family! They have no clue as to what your hardship maybe or if your just pawning or giving up things because you dont want them any more or for money, However, I can tell you this: You will be treated with the upmost respect and professionalism and given the time needed to help you with anything you have questions about and like all great businesses, if they are not able to asist you, they'll wish you the best, knowing that they desired to help you in a very real way! I would like to give a heart felt thank you to (Sabrina), who is very nice and very professional with a great sense of humor and a killer smile everytime and to (Dave the Manager) who will tell you the truth up front and he's also very professional as well, has a deserning heart, very wise to the game and the business. He will do more than his best to help you and not steer you wrong, nor take advantage. Trust me, when I say! "Your visit will not be taken for granted"!!