Luana Savings Bank W Bridge Rd, Polk City

Luana Savings Bank Reviews

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  Becir Selimovic
  5

  I've worked with Brandon C. and with Luana on several new construction projects. I have nothing but gratitude toward his professionalism and hard work to make sure clients' needs are taken care of. I continue referring all of my custom home clients to Brandon because I know he will make the transaction smooth. If you're looking for a lender for new construction or any other financing needs, don't hesitate to reach out to Brandon.

  Response from the owner

  Becir, thank you for the review and for working with Brandon!

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  Matt
  5

  After considerable rate shopping, we found the no-cost origination loan at Luana offered the best rate around. Our lender, Kristin, is knowledgeable, efficient and friendly. I have been very impressed, and continue to send friends and colleagues to her.

  Response from the owner

  Matt, thanks for your awesome review! Your business and referrals are greatly appreciated and we look forward to a long and successful financial relationship with you!

• A

  Alex Lefkow
  5

  Kristin and co. will make your mortgage process simple. Whether you are looking for a checking account, savings account, home mortgage, etc... I'd recommend LSB in PC to anyone.

  Response from the owner

  Alex, thanks a TON for your stellar, straightforward review. We aim to please and are looking forward to your continued business!

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  Bruce lefkow
  5

  This bank is one of the finest banks I have ever dealt with in the past. They treat you very well and are responsive in each and every case I have dealt with them over the past 15 years. The tellers almost always know you by name and respect your business. Fantastic place to do business !

  Response from the owner

  Thank-You for your wonderful comments Bruce - we're so happy to serve you!

• j

  jo Lerberg
  2

  Tellers are very helpful but charges are outrageous. Seems you can write checks but charged for over or under use which slowly reduces your balance. The debit card is useless. I put money in this account to specifically use for a trip to Florida and told the teller this so the bank would know I was traveling. I was not able to use the card once on the trip which caused a real hardship. Thank heaven for credit unions! I never have problems there.

  Response from the owner

  Hi Jo - thanks for sharing your concerns. We have a full lineup of accounts with options providing unlimited check writing with no fees. Also, our Debit Cards can definitely be used while traveling. We’re sorry you experienced a problem and welcome you to stop by or give us a call so we can further chat about your needs. Thank you!

• J

  Jerome CALDERON
  1

  Very disappointed in this bank. Typically when you are placing your money somewhere you would expect at least welcoming and friendly tellers, but I can say each and every time going to the bank in Polk City I have felt completely like an inconvenience. I will be changing banks. Whitney being one of the tellers, completely rude.

  Response from the owner

  Thank you for reaching out. We're glad we were able to reach you by phone to discuss your concerns.

• C

  Cooper Vittetoe
  2

  I am immensely disappointed with this bank. I signed up with them because they were close to my home, and found that to be a big mistake. My primary grievance with this bank is that their checking accounts and Debit cards are limited in such a way that it's impossible to realistically use them like a normal person would. It has a limit of $500 a day, and is blocked in 10 states. Very disappointed and won't be returning my business here soon

  Response from the owner

  Hi Cooper - we’re sorry to hear this. We’d be happy to chat regarding our line of products & services and which ones will provide the conveniences you are looking for. Thanks for your feedback and let us know if we can be of future assistance.

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  Courtney Sadler
  5

  Wonderful bank! The staff is super friendly and they have a beautiful community room for customers to utilize. It was perfect for a baby shower that I hosted!

  Response from the owner

  Thanks, Courtney, for your kind words about our bank, staff, and community room! We're delighted so many customers and community groups are utilizing our beautiful community room/kitchen for their events!

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  Jonathan Cygan
  5

  I worked with one of their loan officers for my mortgage. Their team was friendly, responsive and always willing to go the extra mile to make me feel like a valued customer!

  Response from the owner

  Thanks for the kind remarks, Jon - we're so glad we could earn your business. We appreciate you!

• J

  Janice Kurt
  5

  Tellers are very helpful and the ability to utilize the new community room is a great perk!

  Response from the owner

  Thanks Janice - we're happy you can utilize the community room!