Lori Gray - Guaranteed Rate NMLS #256641 CA, Palm Desert

Lori Gray - Guaranteed Rate NMLS #256641 Reviews

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  Jan Pitman
  5

  I found Lori Gray of Guaranteed Rate to be extremely valuable to my clients who have used her services! Lori is absolutely professional and impressively knowledgeable about all aspects of lending protocol and able to find the best loan product to fit the individual needs of each client. She has excellent communication skills and her attention to detail and deadlines is amazing!

  Response from the owner

  Thank you Jan. I truly appreciate working with realtors like you. We always get the job done!

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  Ken Phillips
  5

  Lori helped us with our financing a vacation home in the LaQuinta area. The process was absolutely flawless. We have never had a loan get completed in 30 days but this one did. We credit Lori and her team for this. They guided us on each step. The document downloading and they signature piece was excellent and no hassle. We would recommend Lori to anyone.

  Response from the owner

  30 days or less. That's our goal! It truly is a team effort (you included) We're glad you loved our online process!

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  Barbara Travis
  5

  Happy with service for both my god daughters refi and our purchase loan. Everything was explained and their costs were preknown.... no surprises. Like that their loans are nit shopped out and they are an in house lender and have a little more leeway than banks. Lori is always available for support and is honest and genuine.

  Response from the owner

  Thank you for trusting my team and I for both loans. I'm glad we took advantage of these low rate on the refinance and new purchase!

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  Aaron Sowles
  5

  This is our second home loan that Lori has funded for us. Both times everything was done quickly and without issues. Lori was always quick to respond and easy to reach by phone. She was guiding and encouraging even during the stressful times that our current economic and pandemic have brought on us. Lori never hesitated to do everything she could to make the process as painless as possible. Great job Lori!

  Response from the owner

  We're reading for the next one whenever you are. :)

• K

  Ken J
  5

  Working with Lori Gray and her New American Funding team has again been a positive, straight-forward, no surprises process. Lori has helped us with mortgage lending in the past and so it was an easy decision to again turn to Lori to assist with our most recent transactions. Compared to working with an institutional lender (read: traditional bank) the New American Funding experience is a quantum improvement.

  Response from the owner

  We're glad we could help. We're always here.

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  Lynn Mallotto
  5

  Lori Gray is one of the top lenders in the industry! Not only does she provide EXCELLENT customer service to my clients, she is a wonderful resource and support system to a Realtor. A big THANK YOU and congratulations to Lori Gray and her team for their continued professionalism and superb results.

  Response from the owner

  It's always a pleasure Lynn. You know we're here whenever you need us. You're an amazing asset as a realtor partner as well!

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  Joy Barba
  5

  This is the second refinancing we’ve had done with Lori Gray. After the wonderful experience we had the first time, we wouldn’t have worked with anyone else for the second refinance. Lori is friendly, professional, knowledgeable and trustworthy in her business dealings. If you have any thoughts about a mortgage - call Lori, you won’t regret it.

  Response from the owner

  Thank you Joy. Our returning clients are really what keep us going.

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  Glenda Garcia
  5

  From beginning to end the ease it has been working with Lori and her team has been nothing short of amazing! Anyone who needs a loan officer I always refer them to her. She has truly helped us and always has had our best interest. We are very thankful for her and her team!

  Response from the owner

  Thank you Glenda. It' was a pleasure.

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  Brenda L. Davis
  5

  I've used Lori for two properties over a two year period (primary residence and vacation property). She's simply fabulous! You always know where you are in the approval process -- one comprehensive communication of documents needed and then an efficiently managed close! Would highly recommend her and her team! Definitely 5-STAR service!

  Response from the owner

  Thank you Brenda. We truly appreciate the kind words and referral.

• R

  Ross Klein
  5

  I have done several transactions with Lori and her stellar team and would highly recommend them. Lori and her team are knowledgeable, innovative and always available with terrific and timely client service which is so rare in this area. Lastly, I would say Lori is tenacious on getting the best options for her clients and works tirelessly to do so.

  Response from the owner

  Ross, we're glad we could help with your refinance. We're here for all your home loan needs when you need a lender!