Lone Star Credit Union Ferguson Rd, Dallas

Lone Star Credit Union Reviews

• J

  Julie Hunter
  5

  I have been a customer of LSCU for many years. I do not do my regular banking there as there is not one near my home; however, they have handled several of my vehicle loans and I have never had a problem. I get approved in one day and can complete the application on line or over the phone. I also get a coupon to skip my December payment and add it to the end of the loan to help with Christmas expenses. I highly recommend them!

  Response from the owner

  Hi Julie, thank you for your review, and for trusting us with you auto loan. We appreciate your kind words!

• B

  Brian Lunsford
  5

  I've been with them for a while everyone is super nice. Lucy has gone above and beyond to help me.

  Response from the owner

  Hi Brian. Thank you for taking the time to share your experience with us. We agree, Lucy provides excellent service and we are lucky to have her on our team. We look forward to serving you for years to come!

• J

  Jacqueline Calhoun
  5

  I'm sooo blessed 🙌, to be a member of lone star credit union 🙏. These folks, have LITERALLY HELPED ME, get some peace ✌ of mind back. You know, in the times we're living in, MOST of us regular, hard working people, are having it hard. And we're struggling, and we're doing OUR BEST, to to stay above water 💧. So when you find professional, but NICE, CARING individuals, that REALLY DO CARE what you're going thru, it's such a wonderful blessing to share with others! Rosie Villegas, did just that! She listened, (and she REALLY listened), she offered, & she HELPED ME! And for the first time, in Long time, I'm able to breathe, even if it's just for a lil while. And I'm grateful 🙏 to my EXTENDED family👪 Miss Rosie V., at LSCU, and the whole organization. If you need help my friends, call Miss Rosie Villegas & her team at lone star credit union, & be certain, that if THEY CAN HELP YOU, they will. Because, if you're looking for some breathing room, this is the organization whom you can TRUST, to help you. I luv you Miss Rosie Villegas. You have truly made me a customer of Lone Star credit Union for life! 💓 😘 Blessings to all.

  Response from the owner

  Hi Jacqueline - thank you for your exceptionally kind review and for your praise of Rosie. We will share your words with her! We always try our best to help Members with anything they need, and we’re happy to have been able to assist you when you needed us.

• P

  Pro iDoctor
  1

  I was speaking to someone about getting a auto loan refinance. And the agent I was speaking to was very rude and seemed like she was discriminating against my information that I was giving to her. Not professional at all. I had explained that my interest rate with another lender was 18% and she was very rude about asking why is it so high. At the time of me getting the auto loan my credit wasn’t all that good. But now that my credit is better I was looking for refinancing options. It does not look like it will be with Lonestar due to the disrespect and unprofessionalism of the agent. I called in on April 5, 2021 at 4:25 PM

  Response from the owner

  We're sorry to hear your experience with Lone Star Credit Union was anything less than stellar, and we'd like to connect you with someone who can help make it right. Please reach out to us at [email protected] and we'll do our best to fix this.

• M

  Marie Brown
  5

  I have been with lone star credit union for over 20 years. They have not let me down once. I was an inactive user for a while. When I needed to come back after association with three other banks, who repeatedly let me down, Lone Star was there for me with open arms. Over the years I've had some down hardening incidents such as having my card stolen and other times, I've had some unauthorized usage from vendors after I discontinued their services. There are other incidences over the years, but I just wanted to make the point of being a satisfied customer through and through with all my banking needs. What ever the case, Lone Star handled it to my satisfaction. I just wanna say, "Thank you Lone Star for being you."

• M

  Mark Messec
  1

  In 1986, I opened an account with Enserch as a child placing $50 of Christmas Money in said account. I watched it grow to over a $120 with interest... After becoming Lone Star, and since that account showed no activity they started taking an inactivity charge, when I noticed the account had lost money in 2004, I said screw it let them take it all; since by that time I noticed they had take a part of my principal $50. They taught me a life lesson... NEVER LET YOUR KID OPEN A CHILD's BANK ACCOUNT... The kid is better off blowing their Christmas money, because as in the case of Lone Star the C.U. or a Bank will spend it for your kid!

• E

  Ediee Diaz
  5

  Great place to get a loan for a car. I've paid off 5 loans from here. Very helpful branches.

• G

  Gabrielle Amos
  1

  Started off great but, now I can't even get a call back as requested from a department I need to speak to.

  Response from the owner

  Gabrielle, thank you for your feedback. We received your email on Nov 1 and replied to you the following business day. If you did not receive our response, please call us at 1-800-588-6928 and we will be glad to assist you.

• J

  JR
  5

  Always been helpful, 10 plus yrs and Rosie always has a smile A++++++

• T

  T-Bar Boggs
  4

  Great place for all your banking needs.

  Response from the owner

  Thank you for your review. We're happy we could assist you!