Logix - Golden Valley Branch Golden Valley Rd, Canyon Country

Logix - Golden Valley Branch Reviews

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  Samantha Hobbs
  5

  We are extremely happy with our experience with logix. Every person we have worked with have all been extremely helpful and nice. A special thank you to Adrian Gonzalez! He has gone above and beyond to help me and my husband with our atuo loans. He is easy to get a hold of and answers all of our questions. We felt well informed of every step of the process! Couldn't have asked for a better experience.

  Response from the owner

  Hi Samantha, It makes us smile to know that you are extremely happy with our service! While the auto loan process can be stressful, we are thrilled that Adrian went above and beyond to provide you and your husband with an amazing experience. Thank you for the opportunity to service your auto loans. We appreciate your membership! Maria Espinosa Online Community Management Specialist

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  American Legion Post 539
  5

  I moved out of State 6 years ago and this is still my financial go to! That's how good they are! Nothing is too much trouble, I can call them and get the same great service on any concern or question I have, highly recommend!

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  Sebreena Sandhu
  5

  Amazing customer service! Best refinance process I have been through! So efficient!

  Response from the owner

  Hi Sebreena, love this review! How exciting to hear how happy you are with our employees and services. We do strive to have a loan process that is efficient and easy. Thank you for sharing that we delivered on that. We are here to help. Thank you for taking the time to leave us feedback. We appreciate your membership! Lindsay Styler Content Marketing Specialist

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  Jenna Livingston
  5

  We've been banking with Logix since it was called Lockheed, and always been super satisfied with them. We even switched our mortgage to be through them. We've had them find us a car; we gave them the stipulations and they went on the hunt. They found us a great deal and we loved that car, and got low interests rates! The people are friendly that work there, and they are very patient. We couldn't recommend them enough. Keep being awesome, Logix!

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  alittlebitofjessica
  2

  I love this bank but tellers at most locations often act like they’re annoyed with your presence.

  Response from the owner

  Hi Jessica, Thank you for taking the time to provide us with your feedback. We are grateful that you love banking with us, but are saddened to hear that we didn’t deliver the constant exceptional service we aim towards. Our members are the reason we exist, and unlike a bank, our main goal as a credit union is to serve our members to the best of our ability while also providing the best possible service. As you can see from our hundreds of reviews here and on our website, we set very high standards of service for ourselves. We would like to look into your experience further, in hopes of serving you and improving our ability to serve members in the future. Would you be willing to provide additional information? Please email me directly at [email protected]. Thank you again, for sharing your experience with us. Maria Espinosa Online Community Management Specialist

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  rebecca butler
  1

  They have messed with my account on more than one occasion. I had a joint account with my husband and since he retired he had a negative balance and contacted Logix and worked something out but they went ahead and took the money from my account to clear his without my knowledge or reviewing notes left on the file. Called asset recovery and they transferred me 3 times and the last person I spoke to was rather rude basically telling me they don’t have to notify me that’s what they are doing as I should have read all disclosures before hoping the credit union. I chatted with someone else and they couldn’t find any wording that said right of offset. I didn’t get notice of anything till Friday. I have been with Logix on and off since they we’re Lockheed Federal CU. Very disappointed and the rest of my family will be changing banks

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  Kariz Tucker
  1

  I have a 730 credit score with a car financed through mercedes for a year now on time payments. With a capitol one credit card for 6 months on time payments and student loans I just payed off never missed a payment and couldn’t get approved, on top of that I have no mortgage/rent etc so my debt to income ratio is good also. They said we can’t approve you for 3k personal loan, I make 5,000 a month which is decent I think. They told me to come back in 6 months good credit score tho and I walked out. And I didn’t even sign anything for them to pull my credit 🤬

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  kamran fitness
  5

  JUST GO THERE PLEASE! I have got the most amazing & pleasant experience with Logix Bank, I had a great opportunity to meet one the nicest employee named Christopher Tellez at Logix! This nice guy is full of knowledge and extremely friendly! He explained all my questions step by step in order to make sure I understand perfectly! I would highly recommend this amazing bank! And thank you so much for having a nice employee like Christopher Tellez

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  Donna Basail
  5

  I absolutely love being a member of Logix Credit Union. I switched when my bank decided to charge me $10 a month for a checking account and started holding my deposits overnight. Logix actually gives me money instead of taking it. I will never go back.

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  Sandra Denkovski
  5

  Nuvia E. in the Canyon Country branch is very knowledgable of the products. She explains everything with detail and looks out for your best interest. Best part, she saves you money.