loanDepot Nw Irving Ave, Bend

loanDepot Reviews

• K

  Kelsey Benett
  5

  I highly highly recommend Katie for all your home financing needs. Recently my husband and I were in the process of purchasing a home in CA. Originally we had been strong armed into using a different lender and boy was that a mistake. The other loan services had our information for 3 weeks and could not get us approved by and underwriter. The sellers of our home were 3 days from pulling out of our deal, which would have meant us losing 20k. Katie stepped in at the 11th hour, got us conditionally approved by an underwriter in less than 48 hours and saved our deal! Katie kept us informed about the process and all of our options along the way. If I had questions she got right back to me with a response. She made the process of buying a home quick, easy and enjoyable. I cannot thank Katie enough for her hard work! I will never work with any other loan servicer, katie is the best!

  Response from the owner

  Hi Kelsey Benett! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team.

• A

  Aj Nicolas
  5

  Service here was very quick, smooth, and simple. The staff here are, especially Katie and Derek, were a pleasure to work with and they made a home buying process a very enjoyable one here in Central Oregon. Their rates are amongst the best, if not better than most other places we looked into. The communication during the loan process was superb and very easy going. They are very knowledgeable and efficient with VA loans as well, so if you are a veteran, or anyone looking for a lender, definitely check them out. You will not be disappointed!

• J

  Jesse Kratz
  5

  Brian Garrett is the best in the business! My husband and I went into buying our first home with next to no knowledge of the process. It was all very overwhelming until we met Brian. I cannot recommend this professional enough. Brian really understands everything about the housing industry from start to finish. No question goes unanswered with him, and you can tell he enjoys every aspect of his work. I immediately felt more at ease with Brian assisting us every step of the way. He was part of a wonderful team of folks who just made the process as seamless as possible. And, to top it off, there were literally no challenges or hiccups when working with Brian and LoanDepot. Everything went smoothly and quickly and we considered ourselves very lucky to have found such a phenomenal individual! If you work with Brian, I can guarantee you won’t regret it!

  Response from the owner

  Hi Jesse! Thank you for sharing this positive experience with Brian. We are here for you if you have any questions or future financial needs.

• M

  Misty Rupe
  5

  Derek and Katie were awesome! Very responsive and gave us great guidance and advice during the process of buying in a super competitive market. I will definitly recommend them to friends and family. Thanks guys!

  Response from the owner

  Hi Misty Rupe! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.

• A

  Amy Thomas
  5

  My experience with LoanDepot was quick and seamless, with a friendly and professional team!

  Response from the owner

  Hi Amy Thomas! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.

• R

  Ryan Fifer
  5

  I've bought and sold a few homes in my time and we finally had an opportunity pop up on a home in Bend. We weren't prequalified and really didn't plan on this all happening so quickly but Katie Pelchar was on it! The requirements list was small and she was amazing at communication and guiding us through the process. She was also super great at communicating with our realtor. Would not hesitate at all to recommend Loan Depot

  Response from the owner

  Hi Ryan Fifer! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.

• P

  Paul G
  5

  Jaime Del Ruth does a great job. She should be commended for responding to emails and phone calls after hours. I would recommend her for promotion as she shows more caring and attentiveness than the loan officer we were working with.

  Response from the owner

  Hi Paul G! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team.

• J

  James Fleming
  5

  If you are looking for a home loan or to refinance your home, do yourself a favor and look up John Oaks with Loandepot. He will be very efficient and a clear communicator when it comes to your home loan and you won’t regret talking with him. If you want a guy who will take care of you through this process, John is your guy! Thanks John for doing what you do!

• D

  Devin Trickel
  1

  Unfortunate experience with loan depot. They sold our loan and never notified us. So, our on time automatic payments were rejected and we found out because my credit score went down over 100 points. We take our credit and paying on time very seriously! They sent mail to the wrong address and even admitted they received returned mail. They also admitted they had received our new address awhile ago but were sending to the old address. They were not helpful on the phone at all or at least empathetic! Look elsewhere for home loans as we will be working on getting our credit fixed for awhile now!

  Response from the owner

  Devin Trickel -- Thank you for this feedback. We would appreciate hearing more about your experience. Please call our Customer Care Team at 888-337-6888 (x6789) or email [email protected] so that we can learn more. Thank you!

• R

  Richard Sarabia
  5

  First time home buyer had no clue what I was doing but John oaks helped every step of the way . He is awesome !

  Response from the owner

  Hi Richard Sarabia! Thank you for sharing this positive experience. We are here for you if you have any questions or future financial needs.