loanDepot 112th Ave, Bellevue

loanDepot Reviews

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  holly jones
  5

  So glad we went through Loan Depot. While everyone we encountered was helpful and friendly, we highly recommend working with Steffan! He was extremely patient & understanding of our situation, professional and prompt at every term. He made us feel like we were his priority at every interaction. We would happily work with him and Loan depot again!

  Response from the owner

  Hi Holly Jones! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs.

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  Douglas Younts
  5

  I've worked with Tom Hawkinson at Loan Depot for many years and he's outstanding. Always honest, thoughtful and responsive. He goes the extra mile for his clients and I'm thrilled to work with him again on our most recent purchase!

  Response from the owner

  Hi Douglas Younts! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.

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  Haidee Goldhammer
  5

  My loan officer Andy Duckworth and his entire team were phenomenal. We had a complicated transaction that I KNOW we could not have been able to make work without Andy's willingness to go above and beyond for us. Thank you again Andy and Masuree. We will always come back to you for our loan needs!

  Response from the owner

  Hi Haidee Goldhammer! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.

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  kellie rose
  5

  Working with Steffab feels like working with a friend. I’d say family, but he’s even more kind than that. 11/10. Thanks for it all!!

  Response from the owner

  Hi Kellie Rose! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.

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  Zarjish bb
  5

  The experience with loanDepot has been very unique. I worked very closely with Shannon from loanDepot and she has been a great guide throughout the Home buying process. She worked very minutely on my Finances and laid down a plan strategically to improve my Credit Score and at the end it was really worth it. Shannon acted as a partner throughout the process and followed up on a timely fashion. She was super prompt in responding to any of my queries and made sure that the closing happens on time. Shannon has been a great Ambassador for loanDepot and is highly Customer Obsessed. Due to another instance during the closing, I can say that loanDepot stands on their words

  Response from the owner

  Hi Zarjish Bb! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team.

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  Naveen Manjunath
  5

  THE BEST lending team to work with. Can’t think of anything that didn’t go well. Shannon waited for the right opportunity to get me the best rates. The entire team - Shannon, Linda and Nicco were on top of communication, always willing to hear and help, and guide me through the entire loan process. One of the best experiences I have ever had with any lenders. This team is the best and they make the lending easy. You guys rock!

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  Nik Pettelle
  5

  I don't know where to begin. My wife and I had a terrible experience with another lender, a large bank that will not be named. We were on a tight schedule and switching lenders was risky. Shannon and her team are treating us as if we are their main priority, communicating constantly, and provide quick updates. They are the nicest people we have ever done business with and I cannot express how grateful I am for Shannon and her team's efforts. They are treating us like people, not just a number. Thank you Shannon.

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  Sarah Weiss
  1

  Referral but what a mistake, should of stayed with our lender we used for years. Rosa Le was not helpful, told us that she wouldn't talk or respond to us until we sold our home- 7-23-2021 for new home loan while we had many questions- almost to the finish line- along the process. What type of customer service is that, hostile, keeping us hostage on our questions regarding our loan? If all the right things are said, usually run the other way. This person is a one time wonder, get ur money and that's it, on to the next. No wonder her boss had to take over for her lack of service and threats and she was great.

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  Michelle Grimsley
  5

  Very Professional. I received the best help. Above and beyond. Amazing service.

  Response from the owner

  Hi Michelle Grimsley! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.

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  Swijal Patil
  5

  I really enjoyed working with loanDepot team who helped me with each and every detailed question I had. Being my first mortgage I had thousand of questions on the process and documents but the team made sure that they are answered on time and with patience. The online process is also user friendly and easy to understand. Overall I am happy to be LoanDepot customer.

  Response from the owner

  Hi Swijal! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs.