loanDepot Country Club Dr, Stockbridge

loanDepot Reviews

• S

  Sleepy
  5

  Sure she makes me feel like we are beyond family and like I’ve been knowing her for years. Yet it’s only been a short amount of time. She’s made this experience a very pleasant one and thankful for that, because you really don’t get this quality of service any more. So thanks Angela Smith.

  Response from the owner

  Hi Sleepy! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team.

• C

  Crystal Yarn
  1

  Angela is great and she has done a great job so far but this experience with loan depot as a company has been awful. Every time we were close to closing something was wrong on a document or something needed to be submitted. Most of the things in my opinion should have been looked at from the beginning by the underwriter. This has made my home buying experience the worse process ever and not to mention the seller has now sent the attorney a termination agree because of how long it’s taking loan depot to clear to close.

• T

  Tbone 3000
  5

  Charla thus far has made this a smooth and seamless process. She always makes herself available for us, and keeps the line of communication open. She is genuinely invested in getting us to the closing table, and we sincerely appreciate it!

  Response from the owner

  Hi Tbone 3000! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.

• O

  Onika Solomon
  5

  Michelle has been working so hard, making sure that we are able to be qualified for this house. She is so thorough and knowledgeable with her explanations and very patient with us first time buyers, and we're greatly appreciative.

  Response from the owner

  Hi Onika Solomon! Thank you for sharing this positive experience. We are here for you if you have any questions or future financial needs.

• S

  Slim DeLeon
  1

  Couldnt get the loan done. Dragged it out instead of being honest and upfront. Waste of time. Plenty of better options regarding loan options and rates...avoid

  Response from the owner

  Hi Slim Deleon – We apologize that your experience was not satisfactory and would like to learn more. Please call our Customer Care team at 888-337-6888 (x6789) or [email protected].

• m

  margarita florin
  5

  Deanna has always been very professional and always available to help. Things so far are going great and i actually recommended her to a friend.

  Response from the owner

  Hi Margarita Florin! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.

• R

  Rodney Fears
  5

  Deanna Turner is the BEST!!! She is extremely patient and very detail oriented. She walked me through the entire process and answered any and all questions.

  Response from the owner

  Hi Rodney Fears! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs.

• k

  kee kee Thompson
  5

  The customer service from Ms. Angela Smith and others were great. The response time was very timely and she helped so much during this whole process.

  Response from the owner

  Hi Kee Kee Thompson! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.

• V

  Valencia Bosby
  1

  We were in the process of getting our house and a month before we were about to close Alvin Jamieson stop returning our calls and we had to move our closing date back a month. My family and I was very disappointed. This was very unprofessional. He always was dealing with something in his household and he will tell us he will call us back and never did. My realtor would have to call him again. I wouldn’t refer him to anybody.

  Response from the owner

  Hi Valencia -- Thank you for this feedback. We would appreciate hearing more about your experience. Please call our Customer Care Team at 888-337-6888 (x6789) or email [email protected] so that we can learn more. Thank you!

• K

  Kanika Smith
  5

  Very happy with the customer service. Andrea made me feel comfortable and walked me through the process with ease. Would definitely recommend her to anyone looking to refinance

  Response from the owner

  Hi Kanika Smith! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs.