Lithia Chrysler Dodge Jeep Ram of Corpus Christi Service Center S Staples St, Corpus Christi

Lithia Chrysler Dodge Jeep Ram of Corpus Christi Service Center Reviews

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  Dan McDonald
  3

  Went in for a warranty repair and it was fixed same day. However was told that my powersteering and brake fluid needed to be replaced and Jeep was getting strict about not covering warranty work if maintenance schedules were not followed. I let the change the fluids (maybe they needed I don't know for sure) but there was no maintenance schedule required for these fluids. Felt like I was played like a cheap fiddle for $300!!!!!!!!!!!!!!!

  Response from the owner

  Thank you, Dan, for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi! Our team was happy to assist you. Come back soon if there's anything else we can help you with! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

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  Jacobe Constante
  5

  Kayla was a wonderful sales women. She says she can do and she does do miracles. Best service ever.

  Response from the owner

  Jacobe, Thanks for sharing your thoughts about your experience working with Kayla here at Lithia Chrysler Jeep Dodge Ram of Corpus Christi. We appreciate your business and hope to see you again soon! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

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  Roxie K
  5

  This service department just earned a lifetime customer as long as Gabe is there! My truck had been stolen a few months back and I took my truck here to have the old keys removed (the thief still had a key and I somehow lost the spare at home) and two new keys programmed. Some time went by and my kids managed to find the key lost in our home. No big deal, it shouldn’t work because the dealership removed it from the system, right? Wrong. It still worked which means the other original key still worked. I called back and got in touch with Gabe who spoke to the service manager and master tech on how to fix the issue. They had me bring my truck back where they deleted all they keys (including the two new ones they made) and programmed a new one on top of completely filling my gas tank (truck was basically on E and not cheap to fill) for the inconvenience! Did I mention they decided to stay late to get it all taken care of right then and there? Thank you, Gabe. You took one of the worst events of my year and turned it around. To the people who pay Gabe, he deserves a raise or maybe extra paid vacation time possibly even a bonus. I know he just fixed his previous mistake but what really shocked me (after having worked for a different CDJR dealership not too far from this one) no one argued with me. They just said “yup we messed up, we’re going to fix it” and they did. Thank you again!

  Response from the owner

  Thank you for taking the time to leave this wonderful feedback for Gabe and our team! We're glad they were able to help and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

• S

  Santos Abigail
  5

  Drove up to the Quick Lane a few minutes before they closed and they still took my car in. I let the service guy know I didn’t want to be “that customer” but he said it wasn’t a problem. I appreciate that they stayed a little later than closing to help me out.

  Response from the owner

  It has been a pleasure serving you. Quality customer service is always our number one priority, Abigail, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

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  Diane Maxwell
  5

  Dropped my car off to have an engine concern looked at. Before I knew it, I received a call explaining the problem and what needed to be done. Repairs were completed and I had my car back the very next day.

  Response from the owner

  We appreciate your business, Diane, and our team looks forward to serving you again soon! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

• C

  Christopher Minnihan
  3

  When I originally showed up for a 21 Ram for 0 percent. I was informed that the ram was no longer on the lot and it was sold. So they got me into a 22 which i love but the lowest rate they could get me was 1.9 which still not bad.. the problem I have is that when I bought my truck it was immediately removed from listing while that 21 was still online... I feel lied too, secondly the website does not list gulf coast package on the pricing online so it is misleading and they do not go based off the price online. They add this package when it arrives on their lotand charge you when you get your vehicle and it's not included on the price online. I had to show the sales guy the online price cause he tried to charge me higher just for the vehicle. Definitely misleading and upsetting. Otherwise finance was phenomenal at their job and explaining, and definitely friendly staff. Again, the issue I had which brought down this rating was due to what I said above, misleading, lied to, and definitely feel ripped off. If it sold it sold, but it's still listed online.

  Response from the owner

  Christopher, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

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  Terry Nicholson
  5

  Caliper collision didn’t know what they was doing so I took it to the dealer and they fount that the hub bearing was bad so replaced both from hub bearing and I am very happy that they got my truck fixed right the first time job well done for sure

  Response from the owner

  Thank you, Terry, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

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  Lisa Devaney
  5

  We love working with the people at Lithia jeep. They are very knowledgeable and professional and always get our vehicle back to us in a very timely manner.

  Response from the owner

  Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

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  Wendy Rukes
  5

  Monica was the BEST! Thorough and efficient, as well as the most polite representative staff!

  Response from the owner

  Thanks for sharing your thoughts about your experience with Monica here at Lithia Chrysler Jeep Dodge Ram of Corpus Christi. We appreciate your business and hope to see you again soon! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

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  travis Perry
  5

  My daughter purchased the car the salesman was real professional friendly I feel comfortable with him I always do business with Dodge I am a real man I love the ram family

  Response from the owner

  Travis, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi