Liberty Tax and Loans Leonard St, Grand Rapids

Liberty Tax and Loans Reviews

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  Monique Smith
  5

  Shannon is so kind and professional! She is such a life saver on top of being the 1st manager (of ANY store, not just cash advance) to educate me on how things really work. I'd recommend her store (which use to be Kristens, who is wonderful also) to anyone in an emergency. Thank you to them and all the nice people at Approved Cash!!

  Response from the owner

  We are happy to hear you had such a great experience and appreciate you taking the time to share your review with others!

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  Mary Shingola
  5

  Erin and Shannon at the Leonard Street store are the best staff that you could have ever hired. They are courteous friendly funny and a pleasure to work with. They work diligently and very thoughtfully. Thank you for having them be part of my life.

  Response from the owner

  Hi Mary, thank you for taking the time to provide such positive feedback! We’re very happy to hear that our associate went above and beyond to help you out! We strive to provide great guest service.

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  Shannon Antor
  5

  I appreciate this place. They cash payroll checks, insurance checks, tax refund checks, and even two party checks. I like that they offer another avenue for a loan. They do Title Loans through a third party company to help people get the funds they need above $1000.00. Also offering payday loans where they can print you a check if you can’t get a counter check from your bank. And they have it set up where if you can’t make it in to pay off your loan on the day you are due, you can pay online with your debit card. Convenient and easy.

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  Edward DePlae II
  5

  I went here because I needed a loan to fix my car, and the ladies at first were a little skeptical Wich I understand because they don't know who they are lending to. But that said they still were very kind and welcoming. After I paid my first loan they upped my amount, but only by 25 dollars. Now I'm going to pay off my second loan today and I'm hoping they give me the whole loan amount possible because I need to pay my mortgage and I'm 3 hundred short so. Anyways I hope this review has helped anyone who might be thinking of coming here. This place will help you as much as they can I enjoy the lady's here they seem very caring and respectful no matter who you are thank you girls I'll see ya today have a wonderful morning.😂😂😁

  Response from the owner

  Thank you for the excellent review you gave Approved Cash!

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  Tonya Rogers
  5

  Shannon is awesome. I love that they are able to print checks so I don't have to get one from the bank, as well as being able to cash my check and pay off my loan all in one stop.

  Response from the owner

  Hi Tonya, thank you for the five-star rating you gave us! We strive for great guest service.

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  Pamela Martin
  5

  They are so attentive professional and fast.They helped me when I was going through a bad time in my life. I always felt cared for by them! They knew my name every month and smiled when I walked in, even when they were extremely busy! They got me approved on a fixed income! Thanks ladies and thank you for APPROVING my CASH!!!

  Response from the owner

  Pam, thank you for taking the time to provide such positive feedback about Approved Cash. We’re very happy to hear that our associates go above and beyond to help you out! We strive to provide great guest service.

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  Edward Mellema
  5

  Shannon and her office at approved Cash truly exemplify the meaning of customer service. Approved Cash on Leonard takes the time to help figure out the best method that works for you and your financial situation.I have used Approved Cash for various situations and they have been there for me as a customer.

  Response from the owner

  We appreciate the wonderful compliments you shared with us regarding your recent experience. We look forward to your next visit!

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  Timothy Woltman
  5

  Stopped in for loan was greeted by Shannon, she was very Pleasant to deal with especially for someone that had never dealt with a payday loan or title loan place, and was sceptical, also learned that the center cashes pay checks and other checks, being a person that does not really like banks, she made me very comfortable with their process. Will definitely be stopping back for check cashing services

  Response from the owner

  We are happy to hear you had such a great experience and appreciate you taking the time to share your review with others!

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  Lakeshia Galloway
  5

  Shannon is very sweet , nice and Patient. And shes great with people My mom and I love coming here.

  Response from the owner

  Hi Lakeshia, thank you for the five-star rating you gave us! We strive for great guest service.

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  Denisa Bajgoric
  5

  Love the new girl Shannon !!! :) very fast and educational with her job . And the office smells amazing since she started at this location.!!!!

  Response from the owner

  Hi Denisa, thank you for taking the time to provide such positive feedback! We’re very happy to hear that our associate went above and beyond to help you out! We strive to provide great guest service.