Liberty Tax River St, Mattapan

Liberty Tax Reviews

• F

  Fredrica Lumpkin
  5

  Even though my experience was out of town and leaving emails and back and forth everything turned out good they were very attentive to my needs oh a great thanks to Cynthia Ward Liberty Taxes did a great job

• G

  Gwen Friend
  5

  I was impressed by the response and professional support. I have always done my own taxes but this year it was complicated and I am very happy I decided to have a professional do it for me. Best decision I have made in a long time! Cynthia Ward was great!

  Response from the owner

  Thank you Ms. Francis...it was my pleasure!

• R

  Richard Weathers
  1

  After I left my taxes at this place to be filed I came back the next day to finalize everything and I was told that I had $3600 coming back from the federal and $900 coming back from the state, but after sitting there for a few minutes I was told by the woman that she made a mistake and I have $2500 coming back from the federal and $900 coming back from the state, after waiting a few more agonizing moments and hoping for the best I was then told that there was an omission on my taxes and pay all the federal $300 and I will only be getting $500 from the state because Liberty Tax has to take their fees out first, since this was not my first issue at this place I decided to take my losses and move on …!

• T

  Terrel Harper
  5

  If you need ya tax done in mattapan go here ms Cynthia ward will tell you everything from beginning to end and will help you along the way very friendly and very caring and understanding. I will be coming back

  Response from the owner

  Thank you Terrell...I look forward to next year! :)

• S

  Shary Johnson
  5

  Cynthia is absolutely the best! I’ll keep coming back as long as she’s around

  Response from the owner

  Thank you Shary...always my pleasure to see you and the family :)

• A

  Alyssa Chisholm
  5

  Cynthia is the absolute best! I’ve been going to see her for years now! She has the best personality and is such an amazing person to just have a conversation with! I highly recommend going to see her!!!!

  Response from the owner

  Thank you for the kind words Alyssa! Yoiu know I love talking with you!

• J

  Jada McCray
  5

  The customer service is wonderful and I am eternally grateful for their help. Ms. Ward, an employee, made me feel comfortable and helped me throughout the entire process and felt like a friend. Thank you Liberty Tax Service and thank you Ms. Ward for your kindness!

  Response from the owner

  Thank you Jada...I look forward to working with you next year.

• M

  Moriah Peter
  1

  They’ve never told me how much they would be charging me for the average cost for tax preparation, Which I asked them but didn’t get an answer, but assured me it won’t cost me a lot. Till the day I received my Tax refund, I found out they charged the inimaginable money I wouldn’t ever wanted to pay for tax preparation, They have charged me more than 300 dollars. Avoiding shady tactics artists tax preparation, specifically if they know that you don’t know everything about the process. I will never trust them, NEVER.

• S

  Sarah O'Donnell
  5

  We have been getting our taxes done by Cynthia from the Mattapan office for the past 5 years and every time it’s so effortless. Cynthia is the nicest, kindest person to work with!

  Response from the owner

  Thank you Sarah! I love seeing you guys every year.

• J

  Judie
  5

  I've had the pleasure of working with Cynthia Ward last year, Cynthia knows her stuff, she's been doing taxes for a long time and is very familiar with the tax changes.

  Response from the owner

  Thank you for sharing your experience