Liberty Tax Richmond Hwy, Alexandria

Liberty Tax Reviews

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  NDURA ELAVIE
  5

  Darryl and Alicia Pryor are the most thoughtful, most professional, and most caring tax professionals that I have ever worked with! They explain every step in the tax filing process, advise as to the best decisions to make, and avail themselves to support me even after they have submitted my tax filing documents. They have become family to me! They even sent me heart-felt condolences when my Beloved Mom passed away last year! I have enjoyed their tax preparation services for five years and will continue to work with them for many years to come!

  Response from the owner

  Good morning Ndura Elavie, Thank you so much for your find words. We really truly appreciate it. As you have been familiar with, it is very important to us that our clients are taken care of even if it is not tax related. We value you and your family. We look forward to our continuation being of service to you.

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  Diane Arrington
  5

  Alicia has prepared my taxes for the past 5 years, and it has been delightful! She is very professional, personable and a great communicator. Although I know she has many clients, Alicia has always taken her time with me and made me feel like I am her only client!

  Response from the owner

  Good afternoon Diane Arrington, Thank you for the 5 star review and the kind words you have written. Thank you so much for being such a loyal customer. We truly value you. For 5 years you have been having such wonderful experiences with us and that is what we pride ourselves in. We look forward to working with you again.

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  Keith Economy
  5

  We have been clients of this particular Liberty Tax team for five years. I’ve always done our own taxes but between the complexities of life and tax law changes, we finally decided to seek professional assistance. Good call. From our very first in-person visit to our most recent virtual meeting, we have been pleased and satisfied. Darryl and Alicia are genuine people and dependable professionals we trust with our tax preparation and soon to be our trusted advisors for financial matters as well.

  Response from the owner

  Good afternoon Keith Economy, Thank you so much for the wonderful words you wrote. We are so pleased to read that you had a great experience with our location. It is also wonderful to read that you have opted to use our other services. We are looking forward to working with you also on our financial services. Thank you again for your kind words.

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  Tonnia Rachel
  5

  Alicia is Amazing. She has so much knowledge. She takes her time and teaches you while walking you the process of completing your tax return. She has a FOREVER client in me.

  Response from the owner

  Good morning Tonnia Rachel, Thank you so much for taking the time to leave us a 5 star review. We are so elated to read that you had a wonderful experience. We truly value you as our customer. We look forward to assisting you again soon. If there is anything else that you may need assistance with, please let us know.

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  Oliver Sorrels
  5

  Great service using Liberty Tax. They walk you through the process of your forms, they let you ask questions if you have any and I have been using them as my tax preparer since 2019 and we never looked back. Thank you again for help and see you next year.

  Response from the owner

  Good morning Oliver Sorrels, thank you much for your positive feedback. We strive to make our customers as comfortable and happy with our services. We look forward to working with you again.

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  Steven Kaii-Ziegler
  5

  Alicia and Darryl have prepared my taxes for the last 5 years. I love the prompt and accurate service. I’m with them for life!

  Response from the owner

  Good evening Steven Kaii-Ziegler, It was a pleasure working with you again this year. Thank you so much for being such a loyal customer. We truly value you. We take pride in making sure all our customers have such a welcoming experience and that we are here for them. Looking forward to working with you again.

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  Patricia Serrano
  5

  Alicia was very pleasant, knowledgeable, responsive, and patient. She also made sure I clearly understood everything throughout the process. Great service!

  Response from the owner

  Hi Patricia thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!

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  Mickey Gryszkiewicz
  5

  Alicia is on top of her game , so helpful and polite. I’m a returning customer and was thankful she popped up on my zoom meeting yesterday. Thank you Alicia and Liberty Tax

  Response from the owner

  Good morning Mickey Gryszkiewicz. Thank you so much for the wonderful 5 star review. We are so happy that you had a wonderful experience with us. If you need assistance with anything else, please do no hesitate to reach back out to us. We would love to help assist you again. If you know of someone who hasn't filed their taxes yet, please send them over, we would like the opportunity to help assist them as well.

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  Danielle Owens
  5

  We have dealt with Liberty and Sybil for years now for our tax preparation. Very professional and quick. Would definitely recommend them.

  Response from the owner

  Good morning Danielle Owens, Thank you so much for leaving us a 5 star Google review. We are so happy to read that you have been having continuous wonderful service with us. Thank you so much for being such a loyal customer. We look forward to seeing you again.

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  Rick Mathewson
  5

  Great service! Helped me out in a bind with tax preparation. Friendly staff and always there when you have questions or need some info.

  Response from the owner

  Good evening RIcky Mathewson, It is nice seeing a familiar face again. We are so glad that we were able to assist you in your situation. Thank you for trusting in us to do your taxes again this year. We look forward to working with you again.