Liberty Tax Silver Pkwy, Fenton

Liberty Tax Reviews

• T

  Tracy Hild
  5

  Jordan at liberty tax was very helpful and informative. I had some complicated issues arise while filing my return. Jordan went above and beyond to deal with them. She explained every step clearly and was able to get my return filed successfully for me. I would recommend Jordan and Liberty tax to anyone. Thank you so much Jordan!

  Response from the owner

  Tracy, Thanks for the kind words! We truly appreciate your recommendation of Jordan and will work hard to continue going above and beyond! Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future.

• M

  Mazerati Bobby
  1

  Jordan was amazing!! She's destined to be my tax specialist for life. Completely professional, knowledgeable and extremely easy to work with!! UPDATE TO THE ABOVE REVIEW... 6-6-22 I have called several times, left detailed messages, and have yet to receive a call back. I've done my last 2 years with this tax preparer, and needed both years emailed to me. The matter was time sensitive, as my bank needed them and the previous year for loan purposes for a real estate venture. It's been over 6 weeks. I've had to outsource another party to do an amendment too my original tax return, and they've called and left a detailed message as well. At this point I'm contacting the corporate office. I thought this was a person/place I'd work with for years to come, now I see otherwise. Simple communication goes a long ways. As it's no longer tax season and that office shouldn't be no where near as busy, it's hard not to feel frustrated and insulted by this. So yeah, I would recommend them for tax season itself, and you may receive the attention you deserve, but if you need a true specialist in this field, you might want to look elsewhere

  Response from the owner

  Hi Mazerati, We are grateful and appreciate the time you took to leave your review. We're thrilled that Jordan left such a great impression! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.

• D

  Dennis Hansen
  5

  Jordan was incredible, not only her personality, but she went above and beyond for me. Helping me to make sure I received the most return possible while instructing me on how to help myself in the future. Do yourself a favor and go see her she is a wonderful person and tax preparer.

  Response from the owner

  Greetings Dennis, Thanks for the great review! We're thrilled that Jordan left such a great impression! We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future.

• G

  Grant Dunne
  5

  I sent Jordan my info via email and got my refund from both fed and state two weeks later. She was incredibly helpful with all the forms that needed to be filled out. 10/10 would recommend. She will be doing my taxes for the foreseeable future. Thank you!!!

  Response from the owner

  Hi Grant, Thanks for the great review! We are glad that you enjoyed working with Jordan. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again in the foreseeable future.

• S

  Shelby Robbins
  5

  Jordan Smotherman is awesome! I couldn’t have asked for a better experience. I have always done my taxes on my own, but this year I needed a little help and she went above and beyond to help me! I Strongly recommend seeing Jordan for your taxes!

  Response from the owner

  Hey Shelby, Thanks for the great review! We are glad that you enjoyed experience with Jordan. We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future.

• S

  Steven Butts
  5

  I usually do my own taxes but when I ran into trouble this time I took everything to Liberty Tax and let Jordan handle it. What a great decision! Jordan had everything sorted out, e filed and everything printed for me in about an hour. Liberty Tax has my business every year from here on out!

  Response from the owner

  Hey D, We are grateful and appreciate the time you took to leave your review. We truly appreciate your recommendation of Jordan and will work hard to continue going above and beyond! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.

• B

  Briana Smith
  5

  10/10!! Jordan Smotherman is a tax EXPERT! I've been coming to Liberty Tax for two years now and she never fails to go above and beyond expectations! If your looking for a professional, and timely specialist she is the girl to see! Again, 10/10 recommend! Thank you Jordan!

  Response from the owner

  Briana, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We appreciate your kind words. It was a pleasure to serve you.

• N

  Nikolas Odden
  5

  Jordan and Michelle were so great. We came in with out newborn and they just couldn't keep their hands off her. It felt nice to be welcomed in like friends!

  Response from the owner

  Hi Nikolas, Thanks so much for taking the time to share your positive experience! We're thrilled that Jordan and Michelle left such a great impression! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!

• M

  Mommy&B
  5

  I have been seeing Jordan s to do my taxes for the last two years and she is a phenomenal worker and makes the process super smooth and easy to understand! I can’t recommend her enough, thank you Jordan!

  Response from the owner

  Mommy&B, Thanks so much for taking the time to share your positive experience! We love that you had such a great experience! Thanks for sharing your thoughts on Jordan. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you next year.

• A

  Amanda Shimmel
  5

  I went to liberty tax To file my taxes this year and i couldnt be more happy with the outcome..everywhere else i had to wait a few weeks but Jordan is amazing at what she does and i had money on my card in less than 24 hours 😁 highly recommend liberty tax 😁

  Response from the owner

  Greetings Amanda, Thank you for the awesome feedback. We are glad that you enjoyed working with Jordan. We'll be sure to share your experience with the rest of our team members as inspiration! See you next time!