Lendmark Financial Services LLC S Crater Rd, Petersburg

Lendmark Financial Services LLC Reviews

• S

  Sarah Nelson
  1

  Was trying to get information from Susie and she was extremely rude. I understand that you could not release info without authorization, which I was more than willing to get but then the additional comments of well then call a bank was uncalled for. The unprofessionalism and attitude on the phone was uncalled for. Do better about your customer service.

  Response from the owner

  Hi Sarah, We’re sorry to hear your experience did not match your expectations. We value all feedback at Lendmark Financial Services LLC and we hope you’ll give us another chance in the future.

• D

  Daphne McLaughlin
  1

  Unprofessional conduct by white female employee. My mother stated she was going to pay them on the first because she was running behind and the employee asked her "Why couldn't she pay... ...you got paid today"(referring to 7/26). I told my mother to never do business there again and to report her. When you almost finish paying your loan out they get nasty. That was completely uncalled for an unnecessary as you never know what a person's situation is! Just nasty!

  Response from the owner

  We apologize you had a negative experience. Please contact your local branch for further assistance.

• N

  Necee M
  1

  Suzy is very rude an older white lady. The managers leave their staff unattended and no one to fall back on when the entire company goes on leave to managers meetings. So in order to resolve anything you have to wait the entire week till someone gets back.

  Response from the owner

  We apologize you had a negative experience. Please contact your local branch for further assistance.

• L

  Lorenzo Ligon
  1

  The white female rep was rude and obnoxious. I have been a perfect customer with a perfect pay record for over a year and they wouldn't even let me borrow a dime.

  Response from the owner

  We apologize you had a negative experience. Please contact your local branch for further assistance.

• Y

  Yaya34 mason
  4

  This a good place for a loan. When I needed a little extra cash the staff was friendly and nice. They explained everything to me and I did ask alot of questions . I have been dealing with this company for awhile even before they change the name to lendmark earlier this year. It is a process so you do have to wait some but overall very good place when your looking for a loan.

  Response from the owner

  Thank you for supporting your local Lendmark Financial branch! We strive for 100% satisfaction, and it is great to see that you had such a positive experience. Please contact us again if we can assist your personal loan, auto loan, or credit card debt consolidation needs!

• C

  Coleman Family
  5

  Very good communication and customer service. Very staff friendly. Would recommend and do business in future. 5 STAR!

  Response from the owner

  Coleman, thank you for supporting your local Lendmark Financial branch! We strive for 100% satisfaction, and it is great to see that you had such a positive experience. Please contact us again if we can assist your personal loan, auto loan, or credit card debt consolidation needs!

• L

  Lee Walker
  5

  Awsome people to work with . Pithy professional people with great attitudes! I feel like family now..

  Response from the owner

  Lee, thank you for supporting your local Lendmark Financial branch! We strive for 100% satisfaction, and it is great to see that you had such a positive experience. Please contact us again if we can assist your personal loan, auto loan, or credit card debt consolidation needs!

• W

  Wanda Hannon
  5

  They are very good at what they do. They were very helpful. I would recommend them for anything that you need

  Response from the owner

  Wanda, thank you for supporting your local Lendmark Financial branch! We strive for 100% satisfaction, and it is great to see that you had such a positive experience. Please contact us again if we can assist your personal loan, auto loan, or credit card debt consolidation needs!

• P

  Patricia Washington
  5

  Michael Polk was very friendly, professional and infomative.

  Response from the owner

  Patricia, thank you for supporting your local Lendmark Financial branch! We strive for 100% satisfaction, and it is great to see that you had such a positive experience. Please contact us again if we can assist your personal loan, auto loan, or credit card debt consolidation needs!

• B

  Brandon Fields
  5

  Michael Polk was very helpful and patient.

  Response from the owner

  Brandon, thank you for supporting your local Lendmark Financial branch! We strive for 100% satisfaction, and it is great to see that you had such a positive experience. Please contact us again if we can assist your personal loan, auto loan, or credit card debt consolidation needs!