Langdon & Company, LLP Garner

Langdon & Company, LLP Reviews

• L

  Leila Serrano
  5

  Normally people are scared of going to the dentist but a Robert never fails to put a smile on my face! It is a very friendly establishment and they always make you feel welcome and safe!!

• K

  Kathryn Willamor
  5

  As an Office Manager of a small business, I barely have enough time to look at finances, much less worry about taxes. Langdon & Company has been a wonderful partner for our business and me personally. I have been working with Tony and Sheila and Russell for almost 6 months and could not be happier with their professionalism, knowledge, and follow through. I did have one invoice that seemed high, and when I called to ask about it, it was found to be incorrect and immediately changed. Our business has been in a state of growth and restructuring, and Tony's legal background has been invaluable to us as we work to move forward. I would highly recommend them for all of your financial needs!

• A

  April McLaughlin
  2

  My review is going to be long because I want to give a thorough, honest explanation of my experience with Langdon and Company. I will share the good & the bad because although, overall, I am not satisfied, I do have positives I'd like to share. A little background: I started using Langdon in July 2018 & they filed business & personal taxes for us for 2018 & 2019. They also helped us with tax planning for our small business. I'll go ahead & start with the positives: - Tony was very creative in helping us maximize tax breaks, without doing anything shady. I always told him that I wanted to get as close to the line as possible but that I would never want to cross over the line & he was good about that. - Tony met with us several times per year to help us determine how much in taxes we would be owing and we never had a time where we were surprised come March 15th and April 15th. - Tony was very friendly & open to meeting & discussing our tax situation anytime I needed. Unfortunately, the negatives outweigh the positives, hence my 2 star review: - The biggest take-a-way that I can say is that overall, communication lacks beyond anything I have ever encountered with another business professional. After almost a year of dealing with MANY issues, I finally sent Tony a VERY long email detailing 8 separate times I communicated with them & never received any correspondence back. I honestly felt like if I sent an email, I would absolutely have to followup on that email, again & again, in order to ensure I received a response. - There were times when I could email or even call, only to be told that Tony was in a meeting & he would call me back. Or he would email me back offering to call me back the next day. Then, I still wouldn't hear back from him for several days. A couple of times, after his promise to call me, he would send me another email stating he was at a conference & would call me back after that. This was commonplace. - If you hire Langdon to conduct an IRS or NC State Audit, be prepared to follow up.....a LOT!!! It took almost SIX MONTHS to get through our audit; which the auditor originally told us would only take a few weeks. I'm not saying it is all Langdon's fault but I definitely did not feel that they made us a priority in this situation. I emailed & called & followed up many, many times & just felt like I was being brushed off. - Had a major situation where we were fined by NCDOR $1,000 & part of the reason we were fined is because Langdon told us that we completed everything we needed for year end W-2 filings when, in fact, we were missing the NC-3. I told them I had never done it before & was relying on their expertise & it ended up costing us $1,000. At first they didn't offer to pay any of it & then after I said something (more than once), they finally offered to pay half. There's a lot more detail that goes into this issue but I am just sharing the basics. - We finally told them that we were going to terminate our relationship & look for another CPA & that's when I really felt like they could care less about us as a client. As a matter of fact, they advised us to make $245,000 in Q4 2019 deposits. YES, $245,000!!!!!!! I ended up paying $163,000 (because I tried my best to do my own calculation and that's what I came up with) and I'm glad I did because WE STILL OVERPAID!! By a LOT!!! Had I paid $245K, we would have overpaid by about $150K!!! How in the world they came up with those numbers is astonishing. I even questioned them & they came up with some ridiculous reason. Glad I figured it out myself. - On 12/6/19, I emailed Robert Langdon, since he is the founding partner and shared our experiences with him & told him that we would be looking for a new CPA, something I WAS NOT looking forward to. He emailed me back 3 days later thanking me for sharing with him & that he would discuss with Tony & get back to me. He never did. Overall, I would not recommend Langdon, at least not working with Tony...since that is mostly who my experience is with.

• G

  Good .Lookin'
  1

  We had Tony for several years, received a bill that was extremely high and seemed overpriced for the value and service received. We moved our business to another firm. Langdon appears to have a requirement of meeting high billable hours on their clients - this is not noticed in the beginning, but once established, it seemed they billed for everything, all the time. We can not recommend them.

• C

  Carrie Peele
  5

  Rhonda and her team are Awesome. If you need an accountant or CPA for your business, there is only one person to call and that is Langdon & Company.

• S

  Sharon Albrecht
  1

  Multiple phone calls and emails have gone unanswered. We have no idea if an extension was filed and can’t get anyone to give us any answers. Very unprofessional!