Lakeland Bank - Milton Branch Berkshire Valley Rd, Oak Ridge

Lakeland Bank - Milton Branch Reviews

• A

  Alexandria Love
  3

  I was recently there last week with my spouse to complete a transaction inside, and to make a deposit at the window as well. We were treated very nicely inside by the woman. I went to the window to make my deposit. After the transaction I thanked the cashier and did not receive a response back at all. I am pretty sure she heard me, as I am a very loud person. I understand times are hard and everyone is overworked. A fake smile would have sufficed. Next time we are definitely using the drive-thru window. Maybe even another branch.

  Response from the owner

  Thank you, Alexandria, for taking the time to share your concerns with us. We set a high standard across all of our branch locations and are sorry to hear about your recent experience with our Milton team. We'll be sure to share your feedback and discuss how we can improve moving forward.

• k

  k vooo
  4

  I have been banking with Lakeland bank since '78 never had any issues the staff has been very helpful a few times I needed financial advice Nancy or Susan were gracious enough to help me make the right decisions.

  Response from the owner

  Thank you for your Lakeland Loyalty! We truly appreciate the shout-out.

• K

  Kayla Brennan
  5

  Marcris “Cris” hands down the best. She is extremely helpful, extremely nice, and made the whole HELOC process so smooth. Thank you! I recommend this bank.

  Response from the owner

  Thanks Kayla! We appreciate your feedback and are glad to know Marcris was helpful throughout your home equity journey! We'll be sure to share your positive review with our team to brighten their day! 🌟

• J

  Jody Tanis
  4

  The Newfoundland office is great. The Milton office, not so great. Also, what happened to being open later on Thursday and Friday and earlier on Saturday? Used to be open at the drive through til 6 pm, now its 4 pm and open at 830 am now 9 am. If you need to cash a check or make a deposit after work, you're out of luck. I don't use and never will use an ATM or Debit Card. Wake up Lakeland Senior Staff! Not everyone has banker's hours!

  Response from the owner

  Good Afternoon Jody, we appreciate you reaching out as your feedback is valuable for our continuous improvement. We've shared your concerns and are currently evaluating extending our branch hours as a part of our overall reopening strategy and hope to have more details to share soon. In the meantime we may have another convenient alternative to visiting the branch. If you’re interested in discussing further, please contact our customer service team at 866-224-1379 so we can discuss how to best serve you. Customer Service Hours Monday – Friday: 7:00 AM – 8:00 PM Saturday: 8:30 AM – 2:00 PM Sunday: 10:00 AM – 2:00 PM

• J

  JRS Interiors
  1

  Worst bank Ive ever dealt with. Heard nothing but bad things about them but gave them a try because of location convenience. I should’ve listened. Horrible customer service wasted hours of my time. Seem very unorganized and very poorly managed. Steer clear from the headache!

• M

  Matthew Davies
  1

  Such rude and nasty people work at their locations. A couple gems, but overall so bad compared to larger banks. They make their own rules and cant do what you can at other banks.

• P

  Patrick Bubniak
  4

  Decent people to help you with your banking needs.

• C

  Cody Bailey
  4

  Place has become much better. Employees are on point with everything and very helpful.

• J

  Jeff Erson
  5

  10/10 would go again, when I figure out my social

  Response from the owner

  Thank you for choosing Lakeland Bank! 😊