Lakeland Bank Town Center Dr, Sparta Township

Lakeland Bank Reviews

• K

  Kyle D
  5

  We have banked with Lakeland bank for about 20 years. We have taken personal loans, opened up savings accounts for our children and we have always been happy customers. We recently found out we needed a new septic which is a big financial project. We were able to take an equity loan out and Mike Bostedo was wonderful to work with. Their loan process itself was easy, but Mike made everything even easier. He always returned my calls timely and was always calm and helpful and made us feel very comfortable through the whole process. He is also a very nice person in general. Thank you Mike and Lakeland Bank!

• M

  Michael O'Hara
  5

  As a teenager I opened my first saving account with Lakeland in Butler NJ and I have been a customer ever since. Now as a small business owner my Lakeland bankers are always watching out for me and my financial needs. When I walk into my branch in Sparta I am greeted by name and often the manager takes time out of her day for a chat. Now more than ever I appreciate the service and reliability that I always receive. Great job and I will always bank at Lakeland.

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  Michele LeDuc
  1

  I've tried 3 times to leave a review. The bank closes at 4 o'clock on a Friday?? I was there today and was shocked! Totally unheard of! Because of Covid19?? Use another excuse. I'm in my car, you're in a building more than 6 feet away behind glass. I still can't believe this. I'm truly having second thoughts about doing business here anymore. That's pure laziness on their part. Again, why close early??

  Response from the owner

  Good Afternoon Michele, we appreciate you reaching out as your feedback is valuable for our continuous improvement. We've shared your concerns and are currently evaluating extending our branch hours as a part of our overall reopening strategy and hope to have more details to share soon. In the meantime we may have another convenient alternative to visiting the branch. If you’re interested in discussing further, please contact our customer service team at 866-224-1379 so we can discuss how to best serve you. Customer Service Hours Monday – Friday: 7:00 AM – 8:00 PM Saturday: 8:30 AM – 2:00 PM Sunday: 10:00 AM – 2:00 PM

• I

  Inga Gelishvili
  1

  if I could, I would have giving the lakeland bank 0 stars. I just switched banks and unfortunately, I chose Lakeland bank as my financial needs new provider. Very unfriendly, rude, unhelpful, illogical, customer service. I am really regretting that I switched banks. I thought that community banks should be more customer-friendly, but.... my mistake ..." you got what you're paid for"

  Response from the owner

  Thank you for taking the time to share your concerns with us and for speaking with our customer service team about your recent experience. We appreciate your feedback.

• P

  PT83
  1

  Worst banking app/website I've ever used. Outdated, near-obsolete online functionality. Trying to close my account was a nightmare. Stick to national branches - always.

  Response from the owner

  Thank you for taking the time to share your concerns with us. We’re sorry to hear about your poor experience and would like the opportunity to discuss how we can best assist you moving forward. Please call our customer service department at 866-224-1379 so we can learn more about your experience and help resolve this issue.

• M

  Maria
  1

  This is the scammiiest of the scammers. They love to pretend it’s 1982 and wait weeks before your checks clear and charge you fees for every single thing. And their app is useless. Totally useless.

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  Paul McDonald
  2

  The most unreliable ATM, both inside and out, in the county

  Response from the owner

  Hi Paul, we apologize for any inconvenience and completely understand the importance of accessing account funds the moment you need them. We appreciate you sharing your concern and would like the opportunity to learn more about this issue and how we can better assist you moving forward. If you’re interested please give us a call at 866-224-1379.