Kovatch Collision Center Market St, Nesquehoning

Kovatch Collision Center Reviews

• B

  Breana Sims
  5

  Awesome place to get something painted! Brought them my grille and bumper and they matched the paint exactly to my jeep even tho my color is special edition. They got it done within a few days. I definitely will be back and would recommend them to anyone who needs a paint job. Go see Phillip and Mark!

• d

  dan
  1

  Customer service is horrible. I call them ask them if they could help me. My problem was the sunroof was leaking due to a blocked drain. They said no problem bring it down Monday. And they could work on it. I brought it down Monday. Like scheduled. They never even looked at the truck. When I got there that afternoon before closing time. I asked if they looked at it ,and they said no. They also inform me that the outsourced that type of work. I think it would have been good if they just would have been more honest with me and told me that the outsources to work. And that they wouldn't get to the work on Monday. At that point I just asked my keys back. I would never bring my car here again. I don't know what other people's experience was at this place. But I would not recommend this to anybody

• Y

  Yes No
  3

  Does anybody know how much they charge for your car sitting I haven’t gone there yet but when I do drop it off I won’t have the money right away so I wanted to know if anybody knows how much it cost a day

• M

  Michael Sala Ferreris
  1

  My car was towed at the end of January, and I still haven't gotten it back yet. I called the shop today, and the secretary answered, "Oh, I'm surprised to hear from you. I didn't know we still had your car." This was really hard to hear. FOR REFERENCE About five weeks ago, I previously had called to check on progress, and the technician said they had not begun working on it. He assured me it would be about 3 weeks. When the secretary returned to the phone, she said, "I'm sorry. Your technician is out sick, and I don't have an estimated date of completion. There was a lot of damage to your vehicle." The mixed messages are very disappointing. I was not even offered a rental car. Clearly the people running this place are not concerned whether or not you can live your life without a car. I am in the process of trying to find someone that will help me drive sometime this year.

• J

  Joseph Jefferson
  5

  Awesome job and outstanding customer service!! If I could give them a few more stars I would! It absolutely refreshing to do business with a company that excels at both of these aspects. The repair work was phenomenal. I was truly impressed. Besides that, their professionalism, courtesy and attentiveness blew me away! From the time that I walked in, to the time our business was concluded, the atmosphere remained pleasant and welcoming. I'd like to especially thank Mike who was down to earth, patient and worked with me. Mike proved to be a man of his word. I cannot forget Ashley, whose smile brightened the room. She was an absolute delight; knowledgeable and attentive service! You guys really have it together up there! I you need collision work done, I dare say you won't find a better place than Kovatch Collision!

  Response from the owner

  Thank you, Joseph, for the 5 Star Review! We are happy you had a great experience with our great Collision Center and we appreciate your recommendation, too!

• E

  Elaina Antonelli
  5

  Dropped my car off on Monday with front end damage. Had it back Friday. It looks perfect! Can't even tell there was ever damage! They did an amazing job. Went above and beyond to make sure I was kept up to speed on the progress. Couldn't say much better about this place!

• J

  Jenny Wren
  5

  Had work done on my car here after someone backed into me. Stephanie was very friendly and helpful. They did a great job on the repairs and even cleaned my car inside and out. Above and beyond. Great customer service. Will definitely use them again if I ever need work done again.

• L

  Lee Thieling
  5

  Very friendly staff. Excellent quality of work. Service exceeded all my expectations. By far the best experience i have ever had with any body shop or collision center.

• f

  freddy holmes
  5

  THE BEST COLLISION CENTER PERIOD!!! I stopped by for an estimate because some lady backed into me at a grocery store. I worked with Cody and he was awesome. He was thorough in explaining the repair process and expected time to get my car back to me, currently I got to wait on insurance company to get back to me but will def bring my business there!!

  Response from the owner

  Thank you for the 5 Star Review, Freddy! We are sorry someone backed into your vehicle and caused some damage but rest assured we will take care of everything for you as soon as you're ready!

• C

  Christopher Witalec
  5

  They took very good care of our car. A 60-foot pine tree fell on top of it and they kept us informed every step of the way as to the progress of the repairs. The work they completed was exceptional in their customer service was second to none. I would highly recommend this body shop to anyone that needs body work done on their vehicles.