Knoxville TVA Employees Credit Union Winners Cir Rd, Morristown

Knoxville TVA Employees Credit Union Reviews

• M

  Memory Road
  2

  I am one of the most easiest going people you would ever meet, and I try to have the mindset that we all have bad day's. However, this time I was treated so poorly by a young African American lady at the window, and this is not the first time she has dismissed me. Extremely rude, I don't know how else to put it. When she gave my money back, it was just a complete mess. Why treat people so badly? I hope her day gets better, though. I really do.

  Response from the owner

  Hello, we would like to speak with you about your experience. Please email us a good contact number at [email protected].

• E

  Emily Pierce
  5

  There is ONLY 1 lady with an overall bad attitude at this location. I asked a question on the 21st and my teller asked her for clarification and it REALLY SEEMED TO BOTHER HER. She was extremely rude from the words, tone of voice and even facial gestures waved me away to go ask someone else. I will NEVER go through her line working. I was literally so upset I was walking out and told them I would just call and figure it out. A man answered my question to the best of his knowledge. I was able to get right through the hotline they gave me and everything squared away over the phone before I left the parking lot.Today I noticed a fee they told me would fall off automatically hadn't and I called back to exit 8 location...and the lady was super helpful and so fast and nice about it. lot. This exit 8 location the only TVA branch with a hateful employee. I have caught attitude from her before. I use branches from sknox up to Johnson City. Every employee is usually very professional helpful and nice.

  Response from the owner

  Hi Emily. Thank you for sharing your experience with us. We strive to provide great Member Service and appreciate when Members tell us how we can approve. Thank you for your Membership.

• B

  Barty Cato
  2

  Been with TVA for almost 10 years now I usually use the Jefferson City branch but on Wednesdays this is the only one open till 5pm . But it seems every time I come to this one every one is rude might explain security guard. So today tried depositing a substantial amount of money in my account but couldn’t there system is down? But what makes it worse is the lady was so rude about it! There’s no reason for that!!

  Response from the owner

  Hi Dewey, please send your contact information to [email protected] so we speak with you about your experience. Thank you

• J

  J J
  5

  Any time I’ve ever had to do any kind of business they’ve always been professional, quick, and super helpful. Wonderful group of people, and a wonderful bank.

  Response from the owner

  Hi J Garrett! Thanks for taking the time to leave us a review. We’re so glad to hear you’ve had a wonderful experience with the Credit Union! Thanks for being a Member!

• T

  Tami Kennedy
  5

  VERY NICE BANK! KEPT VERY CLEAN & SANITIZED! U CAN TELL HOW HAPPY EVERYONE IS 2 HELP YOU OUT!!

  Response from the owner

  Hi Tami, we really appreciate your 5-star review and your positive feedback! Thank you so much for being a Member at Knoxville TVA Employees Credit Union!

• E

  Elaine Rainbolt
  5

  Great branch and super friendly service and prompt service. It’s very rare I’ve had to wait in line. Very helpful

• S

  SGT Moody
  5

  Great credit union been with them since 2014

  Response from the owner

  Thank you so much for your 5-star review!

• S

  Sarah Carter
  5

  Super friendly staff, they don't her job quickly and efficiently.

• t

  tony love
  5

  Very nice bank tellers who treat you like family

  Response from the owner

  Thank you, Tony! We appreciate you kind words. We're grateful you're part of our Credit Union Family!

• K

  Kathy Kyle
  4

  Very friendly people I love tva great bank