Kinecta Federal Credit Union - Goleta Santa Felicia Dr, Goleta

Kinecta Federal Credit Union - Goleta Reviews

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  Michelle Arzeta
  5

  Every time I go in staff is wonderful and always willing to help me out with all my questions. Staff is always asking me about opening up loans and currently I don’t need one but it’s very nice to know that if I ever do I can trust them with helping me through every step and making sure I have the knowledge on everything I do. I would recommend this credit union to all my friends!

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  Jose Zamudio
  5

  This bank and branch is so helpful. I want to personally thank Alejandra Escamilla because she always treats her customers like family members and goes above and beyond for us. Alejandra is always communicating with me and has helped out my Mother feel comfortable with being up to date with technology and services. She is a great communicator, reliable, honest, and always does her best when helping. Thank you so much for all your help Alejandra!!!

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  Sam Kuglen
  1

  Disappointingly a waste of time, employees were surprisingly rude and quite unhelpful. I was very saddened by this because I took a big chunk out of my day and was excited to open with a credit union. Unfortunately, I would not recommend this place to anyone.

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  carolina carrillo
  5

  I definitely recommend Kinecta just like i have recommended them to friends and family, i have been a member since 2018, family member of mine told me about this credit union. Since then i have been able to work on my credit. Wonderfull and very helpful employees Alejandra is always going above and beyond when assisting me goes out of her way to help us and make sure we are satisfied. She’s also encouraged my two kids to open up a savings account, and helped my family with auto loans.! Teller Heidi is always very friendly and welcoming, thank you.! The only thing i would suggest for something to improve is the ATM, seems very old and very slow. Other than that thank you Kinecta and for the wonderful service and employees you have.

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  Xolotl Portero
  5

  This comment is long overdue, but I haven't forgotten the great financial advice I received from Ale. If you're need of an experienced, talented & customer friendly financial advisor ask for Ale. She was very helpful & resourceful on advising me how to go about investing my savings & secured me with a new credit limit. Thank you Ale..

• I

  Israel Rangel
  5

  Had a great experience when opening a checking account. Staff was exceptional especially Alejandra escamilla. Helped me out and answered all questions I had. Highly recommend Kinecta to friends and family. Always have a great experience here and the service is on point with all staff.

  Response from the owner

  Thanks for the great review. Hope to see you again in the near future!

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  Sarah Roggenkamp
  5

  I had the most amazing experience with this company when my new car was totaled Sheila FitzGerald help me with the process she is 100% amazing!!! The way she helped with the Gap insurance claim she went above and beyond thank you sooooo much your awesome Sheila, someone who takes customer service to the maximum and some. I don't even know how to explain how lucky I am to have had you by my side HUGE THANK YOU❤❤❤❤❤❤

  Response from the owner

  Hi Sarah. Thank you for taking the time to share your experience. We are pleased to hear that our team made your situation pleasant and we look forward to seeing you again soon!

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  Crystal Meza
  5

  Always love working with Ale! She is super helpful and efficient! If you ever need a loan definitely reach out to her.

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  Marcelo Zarate
  5

  Great customer service. Alejandra was very helpful when it came to refinancing my vehicle. Would definitely recommend to friends and family.

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  Richter James
  5

  Visit Jana Kriling! She’s an amazing banker of 30 years!