KeyBank Main St, Manchester

KeyBank Reviews

• H

  Haily Connelly
  3

  For the most part I am thankful for key bank and all of the help I have received from certain staff members at this branch. But unfortunately I find that many of the people who work at the front desks are rude and almost condescending. I'd like to specify that Sully is never one of the people that makes me feel this way. And a lot of the time it's not even people who seem to be permanent members of the main st. branch, it's usually someone who I've never seen before and usually don't see the next time I go in. But this has happened more than once, and honestly from now on I may make the longer trip to go to the branch near the lenox instead for better customer service.

  Response from the owner

  Hi Haily: Thanks for taking the time to provide your feedback, we do appreciate it and I will forward this info to our Branch Experience Team for review. Let us know if you ever have any questions/concerns, we're here to help. ^LH

• J

  Jhonatan Rodriguez
  5

  What a delightful appointment with the manager of this branch. Certainly all my questions were answered beyond my expectations. Thank you so much A+

  Response from the owner

  Good Morning Jhonatan, Thanks so much for the 5* rating and review, we're so happy that your appointment went so well. Let us know if you ever have any questions/concerns, we're here to help. Have a great weekend!!! ^LH

• A

  ABC DEFG
  1

  They should change their name to "Fee Bank" or "Lousy Customer Service Bank".

  Response from the owner

  Hi, sorry to see you feel this way. What happened? Please email additional information to us at [email protected] including your full account name with a contact phone number and zip code. Thank you. ^JL