KeyBank Tallmadge Cir, Tallmadge

KeyBank Reviews

• M

  Michael Cain
  1

  I'm online, looking for a new bank. All the others have information on the type of accounts they have and the fees, etc. This is the only one that doesn't. If I have to make an appointment just to find out this information, what's the point? Sounds like a "buyer beware" situation. No thanks. It's not worth my time. What are they hiding?

  Response from the owner

  Good Morning Michael, you can easily find information about our accounts and associated fees online. Please go to www.key.com For checking accounts for example, once you are on the page for that account, simply click on the "Rates and Fees" button to learn more. Please email us at [email protected] and reference case# 77810 if you have any other questions. We can have the appropriate area reach out to you within 2 to 3 business days.^CH

• L

  LaLa Smith
  5

  Made an appointment and got in right away. They were very professional and kind.

  Response from the owner

  Hello, thank you for taking the time to provide us with your 5-star rating & review! We hope you have a great day. ^PR

• M

  Matt Draiss
  5

  Great staff. They are knowledgeable and always willing to listen and help anyway they can. Like most banks, your experience is going to be what you put into it. That have safety and anti fraud levels of protection they must adhere to and any potential "inconvenience" is only there to protect you and your money. All you can ask for is a polite, knowledgable and fair staff.... Which is what you get with the Tallmadge Circle Keybank location.

• N

  Nonya beezzzwaxxx
  1

  worthless bank.... They claim that you have to come into the branch they can not do anything over the phone. well HMM why do they even have phones then? I have a business account and for some reason they blocked a order i need to make now i have to leave the shop and go to the bank well get my money ready im closing the accounts!

  Response from the owner

  Christian, I’m sorry to hear you feel that way, so I can get a better understanding of your concerns. Please send us your contact phone number, zip code with details to [email protected] I will call you. -KeyBank Customer Care

• A

  Amy Slovonsky
  4

  I was very well cared for it KeyBank :-) everything was handled quickly and effectively they were very respectful of me during this very difficult time.

  Response from the owner

  Thanks for the review, Amy! We are glad to see you're enjoying this KeyBank location. If there is anything we can do to get that up to 5 stars, just let us know. ^ JJ

• S

  Shania Walker
  1

  If I could give this branch NO STARS I DEFINITELY WOULD!!!!!! I WOULDN’T RECOMMEND THIS BRANCH TO ANYONE TERRIBLE CUSTOMER SERVICE WOULD NOT LET ME GET ANY MONEY OUT & IVE HAD MY “HASSEL FREE” ACCOUNT LONGER THAN 48 HOURS VALERIE LIED STATED I COULD RECEIVE MY MONEY THE NEXT DAY AND I STILL WAS NOT ABLE TO SO NOW IM CLOSING MY ACCOUNT THANKS FOR NOTHINGGGGG !!!

  Response from the owner

  Hello Shania: What you described is certainly not up to our standards. I would like the opportunity to assist you with any concerns you have. Please email [email protected] your contact information along with any details. Reference case #26030 ^LH

• T

  Travis Forshey
  5

  The Branch manager Mike is very knowledgeable and helpful!!

• A

  Adri & Nia
  1

  THIS PLACE SHOULD BE SHUT DOWN , Why is this place still in business ??????!!!!!

  Response from the owner

  Hi, what happened? Please send us additional information to us at [email protected] include your full account name with a phone number and zip code ^JL