Fifth Third Bank & ATM North Ave, Tallmadge

Fifth Third Bank & ATM Reviews

• E

  Edward Suber
  1

  I had a personal account with Fifth Third Bank and I was inquiring about a business loan. We discussed my business and was assured the bank could help. After I applied I was told of the requirement that you have to have a business account in order to get a business loan. So the banker opened me an account. After waiting a month, the loan is rejected because the account wasn't opened long enough. If covid-19 isn't killing small businesses fast enough just use 5/3 to finish it off. I closed my new business account and moved on. Readers should do the same.

  Response from the owner

  Edward, We're concerned about your message and would like to understand what happened. Please call us at (877) 833-9973 to discuss. Thanks.

• M

  Melissa Churbock
  1

  I don’t even want to give this branch one star. We attempted to deposit a check and as I was searching for my ID the teller stated she had never seen me before and I didn’t bank there. This honestly was super insulting as we have had multiple conversations, talked about my kids, my sons sports, my new job, and my three year account numerous times. After correcting her and reminding her I saw her two weeks ago, seeing the disrespectful look on her face and then being threatened by a branch manager I realized I was done with this branch. This all happened while I was holding my sleeping toddler in my hands. I guess patience and customer service or care is something taught or respected at this location. I’ve never been treated like I didn’t deserve to be somewhere,helped, or served before. They literally make us feel like my money wasn’t worth a banks time until today.

• J

  Juli Lawrence
  1

  The Tallmadge branch is definitely my favorite in the area. Unfortunately, the discrepancy department of Fifth Third is clearly disorganized and incompetent. I've been fighting an unauthorized charge for the last 8 months. The staff at the Tallmadge branch did the best they could to assist me but they could not outdo the horrific experience I've had with the discrepancy department. After 11 years banking with this company I'm closing my account and taking my business else where.

  Response from the owner

  Hi Juli - I'm very sorry to hear your experience with our bank was unsatisfactory. We'd hate to lose you as a customer, and are committed to taking the necessary steps to make sure your experience improves in the future. Would you mind giving us a call at 877-833-9973 to discuss? Thanks!

• D

  Dustin Werstler
  4

  This place is just another local bank with a very cool exception. The ATM scans your deposited cash and checks, making for easy, envelope and deposit slip free banking. For added convenience, the ATM provides the option for a printed copy of the check to appear on your receipt. For people with low balances their accounts feature NO OVERDRAFT FEES if you miscalculate by $5 or less. Other banks eagerly charge a $25 to $35 fee for each item, even if you're only a penny over your account balance.

• M

  Miller
  1

  I tried to call and dispute a transaction and they were very rude and disrespectful..I will be closing my account and taking it elsewhere. THE MOST HORRIBLE BANK EVER!! RUSE PEOPLE NITHING BUT ISSUES SINCE DAY ONE

  Response from the owner

  Sounds like you've had a bad experience, and we're very sorry to hear that. Please call us at (877) 833-9973 so we can assist you. Our social media team is available to assist you at that number Mon-Fri 8am-8pm ET and Sat 10am-4pm ET.