KeyBank Conant St, Maumee

KeyBank Reviews

• S

  Stefany Forkapa
  3

  I’ve been a KeyBank customer forever and am generally happy w/ them, however it seems like every time I go to this ATM recently its not working. A couple weeks ago, it was down completely and then tonight I went to deposit cash + checks and it would only take the checks. Very inconvenient.

• T

  Troy Dowling
  2

  Sometimes efficient, but I feel as if my visit is about what the BANK wants, not me. When I went to confirm my POD, this lady would not stop rambling about how excellent their credit card is. I think (after years of patronage) I will flat-out close the account. Shame.

  Response from the owner

  Hi Troy: This is not the type of experience we want our clients to have. We hope we won't loose you as a client. I have forwarded this post to our Branch Experience Team for them to review. Let us know if you have any questions/issues, we're here to help. ^KeyBank Customer Service

• b

  brian hott
  1

  Avoid key bank like the plague, complete joke went to open a key bank account and cash a signficant check and was treated like a door mat and was told to come back a different day because they didnt want to take the time to do it. Can say for sure that I won't be a customer. Complete waste of your valuable time.

  Response from the owner

  We're very sorry to hear about your poor experiences with this branch location, Brian. We will be sure to look into the issues you've mentioned. ^ JJ

• L

  Lydia Lawrence
  5

  I love this bank. The employees are always helpful, and banking with them couldn't be more convenient. Even after banking with other companies, Key Bank is definitely my favorite.

• M

  Music Playlist
  1

  The nastiest location there is. The branch manager is NOT nice and poor customer service all around.

  Response from the owner

  Good Morning, that is not what we like you to think of us. Is there something we can do for you? Please email details of what happened (no account numbers) to [email protected] and reference case# 56989. Thank you!^CH

• T

  Tammy Seaman
  5

  I have always been very happy with the service I have got in here

  Response from the owner

  Hi Tammy, Thanks for the great rating and feedback, we really appreciate it. Have a great summer!! ^LH

• E

  Ervin Kosch
  4

  Slow customer service and kinda hard to get in and out of the drive.

• L

  Lester Dunlap
  5

  Great people who work here very nice

• A

  Andrew Heban
  1

  Poor customer service. Bank elsewhere.