KeyBank Main St, East Haven

KeyBank Reviews

• G

  G
  1

  I wish i could leave negative stars. This branch is HORRIBLE. I went in to close my account and what ever his job is there put my account negative because of the pending transactions he didn't leave the money in to cover it. So i go back the next day to get it corrected and all this man wanted to talk to me about was MY FEET! Needless to say its been almost a week and he still hasn't fixed my account it is STILL negative and only getting more charges for being negative.

  Response from the owner

  Hello Gina, thank you for getting in touch. We had already replied to your tweets and will continue to help you through that channel. Thank you.^CH

• a

  amanda casner
  1

  Seriously the worst group of people i've ever come into contact with at a bank. All of the girls that work there are so rude. I usually go to the one in north branford (out of my way) just because they're SO friendly no matter who takes care of you. But every so often out of convince i'll stop here, and EVERYTIME I regret it. Last week while in there the cashier did something funky with ny account, no fraud or anything but i dont think she shouldve done what she did reguardless. Also as i was waiting i hear one of the sales people saying, "oh my god with these people" i hate giving my money to them and as soon as i can i will be switching banks.

  Response from the owner

  Hi Amanda: This is not the type of service that we strive to provide our clients. Thank you for taking the time to provide your feedback, we do appreciate it and I have forwarded this post to our Branch Experience Team for them to review. ^KeyBank Customer Care

• T

  Ted Arlier
  1

  When you supposed to be open until noon on Saturday but you lock the doors at 11:50 what is the purpose of that? Why don’t change your business hours to closing at 11:55 instead? (Asking for a friend)

  Response from the owner

  Hello Ted, thank you for your feedback. For security reasons we do not allow clients to stay inside the branch past the closing time. Locking the doors a few minutes early allows us to service our clients that are already inside prior to closing. Our mobile and ATM banking options are always available 24/7. We apologize for any inconvenience. Thank you.^CH

• A

  Awesome games and reviews
  5

  Best banking I have ever been threw .I have an account with a different bank and every time I go they ask me if I would like to open up an account with first Niagara .As a sales person I am really impressed how good they are all on the same page to get more business .thank you