KeyBank Main St, Oneonta

KeyBank Reviews

• A

  Aleash P
  5

  Anna was so super helpful with an extremely annoying banking situation I had recently. She took care of it with virtually no questions asked. I was just getting ready to go to a different bank. Now I will stay with KB thanks to Anna!! 👏🏻👏🏻👏🏻

  Response from the owner

  Good Morning Aleash, Thank you so much for taking the time to provide such great feedback and rating, we really appreciate it. I'm so glad that you're staying with us. Have a great week!! ^LH

• J

  Jenny O
  5

  Everyone who works at this branch is extremely helpful and kind. The only bank I use where I actually enjoy going into the lobby instead of the drive thru atm.

  Response from the owner

  Thank you, for your Oneonta Branch employee experience feedback Jenny. ^JL

• R

  Ryan Mc Sweeney
  1

  I opened up a new account and it has taken over 10 days for me to be able to touch any of my money. I have to pay bills and other expenses and I can't even do that. Would not suggest opening an account at any key bank.

• J

  Justice Lee
  5

  the tellers are great but the they have ripped me a few times in the past key the company that is but they are still my bank ugh but the tellers at this branch are always nice

  Response from the owner

  Thank you, for your Branch experience feedback Greg. Use the red key! ^JL

• T

  Tammy Hughs
  1

  You say your open until 4 on Fridays get there way before 4 and your closed I go to the one on chestnut and it's closed at 4 when it says your open until 5 on Friday. Can't even pay bills

  Response from the owner

  Hello Tammy, we apologize for the inconvenience but due to the inclement weather many of our branches closed early today. In these instances you can visit key.com/locations to check the hours for a branch. ^ JJ

• S

  Steve Lester Almeida
  3

  This branch is really nice and helpful. Key Bank in general... not so much!!

• B

  Big Shark
  1

  I went there this morning and the teller was extrmely rude. I wont be using this branch again.

  Response from the owner

  Big Shark, I’d like to contact you to gather some more details on what happened. Please email us your phone number to [email protected]. I’d be happy to help, thank you! ^KeyBank Customer Care

• R

  Rich Roveland
  5

  Excellent service, especially during this difficult time.

  Response from the owner

  Thank you, for your branch experience feedback Rich. ^JL