KeyBank W Stadium Blvd, Ann Arbor

KeyBank Reviews

• R

  Randy *
  1

  Returned an employees check stating NSF. Charged Fee. I went to the bank with questions. I showed the bank that the account in question had plenty of money to cover the check. Showed the date and running balance of the account to them right on my app -- they said its NSF and pay the FEE. Horrible %$#@ Bank. I asked to see the check copy ? They didn't produce anything but pay the FEE. Paid my employee an extra 38 Bucks to cover there FEE. Had him set up a Cash App Bank account on his phone in 45 secs and never gonna worry about KEY Scam Bank again. Why do we need banks again ? Dieing industry - Instant phone apps and Crypto are so much better its not even a Funny Joke. My phone can send 500 bucks to Japan in 1.8 secs but my bank takes 6 Days lol. Worthless

  Response from the owner

  Hello Randy, please send us an email at [email protected] with your full name, zip code & contact number. Reference case #63368 in the subject line. We'd be happy to look into your concerns. Thank you. ^PR

• D

  Dr. Evil
  1

  Do NOT go to this location. Went there for new account opening, only one person was available at the bank and I was told to wait for 1 HOUR as the manager has gone for lunch AT 11 AM. Unbelievable!

  Response from the owner

  Hi Dr.Evil! That is not the type of service we strive for at KeyBank. We will make sure to have this information escalated to the appropriate party. Please feel free to send us an email to [email protected] with any additional information about the experience. Thank you! ^JF