KeyBank College Ave, Nanuet

KeyBank Reviews

• Y

  Yellow Bee
  1

  I usually go there to help my friend Deposit his money, and there is a Spanish lady working in customer service she has tattoos in her hands she was so rude I mean it she is so rude she just started give me attitude and moving so slow and start talking to others and keep ignoring me .I don’t know why!!! she works in Nanuet brunch.

  Response from the owner

  Hi there - We would like to know more details about your experience. Please email us at [email protected] with your full name, zip code, and phone number. We would be happy to have this looked into by our branch experience team. ^SH

• B

  Barbocasta Betterio
  1

  Horrible. First, when I got my paycheck, they said I had to wait 9 days until I get my money because my account was less than 30 days old. But that's not the bad part yet. I had my debit card hacked and I made a fraud claim because I clearly did not make those charges and I did not give anyone my card. They didn't believe me and didn't give me back any of my stolen money! & I thought Chase was bad, this place makes me miss Chase alot.

  Response from the owner

  Barbocasta: I understand that when you have fraud on your account it is frustrating. I'm sorry you had a bad experience. I hope that going forward you have a better experience with us. Let us know if you have any questions or concerns, we're here to help. ^KeyBank Customer Care

• A

  Alan Koss
  4

  Excellent once I was able to phone you and speak with a very helpful person. But, are you aware that the Nanuet Key Branch is not listed among all the other Key Bank Branches in the Rockland County Verizon phone directory?

• C

  C K
  5

  we have been with key since they bought the union state bank franchise and have no complaints. good service friendly staff.

• A

  Angelo Parra
  3

  The branch doesn't answer its phone. Also, tends to be overcrowded at busy times (insufficient staff?).

  Response from the owner

  Thanks for taking the time to write a review, Angelo. We'll be sure to have this issue looked into and hope to provide a better experience in the future. ^ JJ

• D

  David Goldstein
  1

  I came to make a deposit for my friend the representative was very nasty to me because I am NOT assigned to this account avoid this branch