KeyBank Spring St, Jamestown

KeyBank Reviews

• M

  Mike Rod
  5

  Jodi works conscientiously and professionally, and handles business for me, a person who does not understand English. She is enthusiastic and patient, which deeply moved me 😹! She was not impatient with me like some of the staff looked at me with contempt. I give Jodi five 🌟

  Response from the owner

  Good Afternoon Mike, thank you for getting in touch. We have forwarded your feedback to our branch colleagues for review. Thank you and have a great day!^CH

• C

  Caitlin Ross
  1

  The tellers are consistently rude. One of them loudly announced my balances for the whole bank to hear, which I assume they are trained not to do. Go to the one in Lakewood instead.

  Response from the owner

  Hi Caitlin- We would like to look into this further with you. Please send us an email at [email protected] with your full name, zip code, and phone number. Please use Case #70834 in your Subject Line. We will forward your case to our Escalations Team, and you will be contacted within 2-3 business days. Thanks ^KC

• D

  David Wang
  5

  Last time it was Brittany, this time Shelly handled the business for me. The staff here are so enthusiastic, patient and professional👍

  Response from the owner

  Good Morning, Thank you so much for taking the time to provide your feedback along with the 5* rating, we really appreciate it. Have a great weekend!! ^LH