KeyBank N Comrie Ave, Johnstown

KeyBank Reviews

• S

  Soni Singh
  5

  I always give first preference to key bank .Great bank for business and personal accounts. Always great customer service and very friendly staff.

  Response from the owner

  Hello Soni - Thank you for sharing your experience, and we appreciate the 5-star review! We'll be sure to pass this along to our Branch Management Team as well. Have a great day. ^DD

• C

  Chris Smith
  1

  New Years Eve. Wife and I trying to take care of some personal and business banking. Google had the hours posted adjusted holiday hours to close at 4pm. I arrived at 3:20 to find a local business owner dropping a deposit informing me they sent notice to business they would be closing at 3. My wife closed her business early to make it on time. This is not good business practice to close early without adjusting the business hours accordingly.

  Response from the owner

  Chris, sorry you missed our branch holiday hours notices for New Year’s. • For all of your banking needs, our ATMs are available 24 hours a day, 7 days a week. • Automated account information is available at 1-800-KEY2YOU. • For Online Banking, visit Key.com. ^JL 23881

• D

  Derrick Coon
  5

  Been going to this same bank since I was 10. Always courteous, quick service. I've never had any problems.

  Response from the owner

  Wow! Thanks for sticking with us, Derrick! We're happy to have you on board, please let us know if there is anything we can help out with. ^ JJ

• K

  Kristina Marcellino
  1

  Bad service. Stopped to cash a check. Waiting 25min indrive thru 1(ONE) car ahead of me. Furstrated went into bankanother 15min later get to window finally was told 3 tellers helping one customer.in drive thru that they had to come into bank anyway. Very poor management

  Response from the owner

  Kristina -Thanks for the feedback. We're sorry to hear about your experience. I'll pass this along to the appropriate management for you. Thank you. ^CS

• D

  David Jefferson III
  1

  Your bank is the worst.Worst experiences ever.Evsryrime I go in therws always an issue even beong a P.O.A still problems.Staff is horrible ans no sense of being apologetic for the harrassment.Straight trash establishment.

  Response from the owner

  Hi David, This certainly isn't the type of post we like to see. I would like to obtain some additional information regarding your experience. If you would please send an email to [email protected] including your contact info, I'll give you a call. ^LH

• K

  Kyle Kassmann
  1

  Terrible hours, I guess they don’t actually care about making banking convenient

  Response from the owner

  Hi Kyle, I'm sorry you're not happy with our branch hours. Most branch's do have Saturday hours. You can also use our Online Banking to deposit checks, transfer funds and take care of alot of other banking needs. Let me know if you have any questions, I'm happy to help. ^LH

• C

  Colonel Kill
  1

  Awful customer service. Will NEVER do business with these clowns

• J

  Jeremy Ruther
  5

  Thanks to Bre Hayes for the excellent service and speedy responses!

  Response from the owner

  Thank you for taking the time to let us know about your experience. We will forward your feedback to the branch. Have a great day!^CH

• W

  Wendy O'Shea
  4

  Always polite, easily accessible, good hours...

  Response from the owner

  Hi Wendy! Thank you for the great feedback. We will be sure to pass the compliment on to the branch. Please let us know if there is ever anything we can help with. Have a nice day! -Key Customer Care

• D

  Drake Sorrento
  1

  Bank that can't cash a check? How useless.

  Response from the owner

  Hi Drake- That doesn't sound right. Can you send an email to [email protected] with more details on what happened? Please reference case 31441 in your email. Thanks. ^JF