KeyBank Detroit Rd, Avon

KeyBank Reviews

• N

  N D
  1

  I've banked with key for a number of years. First of all I have nothing good to say about this branch, I have some financial issues which I take full responsibility for my financial situation. I spoke to the branch manager, Justin, which he does not have your best interest in mind. He misled me to believe that applying for a loan would assist with my problems. He said that he would assist in providing advice on what my best options are... well that never happened.... he lied. If you are looking for a bank... this is not one that you can trust to have your best interest in mind. This is a bank where their managers just want to meet their loan application quota. i do not recommend this bank! I will be filing a formal complaint.

  Response from the owner

  Hello: This is not the type of service that we strive to provide our customers here at KeyBank. Thank you for taking the time to provide your feedback regarding this, I have forwarded this to the appropriate area for review. If there is anything I can help you with please send an email to [email protected] including your contact info and I will be in touch. ^KeyBank Customer Care

• C

  Chris Vitale
  5

  Wonderful bank, first rate branch and super people here. Ultra convenient and always friendly.

  Response from the owner

  Chirs -Thank you for the raving review! I'll be happy to pass along the kudos! ^CS

• m

  magda ripoll
  1

  Avoid going to that branch (Avon) the service is the worst. They have no idea of their work.

  Response from the owner

  Hello Magda, please email us at [email protected] and reference case#68382 in the subject line. We want to hear more about your experience and see how we can help. Thank you. ^PR

• G

  Gabriela Gutierrez
  1

  Not happy about the customer service I’ve received here. I’ve been to this branch for the past couple of years and I’ve only ever received horrible service specially from 1 clerk her name is KAISEBR.!

  Response from the owner

  Hi Gabriela - That is definitely not how we want you to feel while banking with us. We will be sure to pass this along to our branch experience team for review. Please let me know if there is anything else we can help with. Thank you. ^JF

• R

  Renee Davis
  5

  Service is outstanding! Compared to other branches (Westlake Crocker and Detroit) the Avon Branch is like visiting a different world! Thanks

• C

  Chris Perez
  5

  it's probably why I do my banking there service with a smile go over and above the call of duty whenever I have a troubles...

  Response from the owner

  Hi Chris, What a great review and rating, thank you so very much, we really appreciate it. Let us know if you ever have any questions/concerns, we're here to help. ^LH

• J

  Joel Grams
  4

  I have used Key Bank for many years. They do a good job.